Posted:5 days ago|
Platform:
On-site
Full Time
Hi-Tech City, Hyderabad
Handle customer calls for international clients professionally and courteously
Understand customer queries and provide accurate, timely resolutions
Maintain clear and effective communication in English
Follow company policies, procedures, and quality standards
Document call details and customer interactions accurately
Meet performance metrics related to quality, productivity, and customer satisfaction
Clear pronunciation with a neutral or international accent
Strong listening and problem-solving skills
Customer-centric attitude and confidence on calls
US Night Shift
2 weekly offs
Opportunity to work with a reputed MNC
Professional work environment and career growth opportunities
HR Screening
Voice & Accent Assessment
Operations Round
WATERLEAF CONSULTANTS (P) LTD.
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