12 - 18 years
15 - 30 Lacs
Posted:6 days ago|
Platform:
Work from Office
Full Time
Process: International voice /semi - voice process (International BPO )
*An Assisstant Manager(QA) / Manager into Quality is responsible for overseeing the day-to-day activities of an process
* Looking for BPO and ITES Only
*This includes managing and coordinating various processes, ensuring the efficient and effective functioning of Quality Tools according to Client & company policies and procedures are followed.
* Good knowledge 7 QC Tools .( Certification will be added advantage )
1.Developing and implementing Quality strategies to Improve Client SLA
2.Managing and supervising a team of employees
3.Analyzing and improving processes to increase efficiency and productivity
4.Identifying and resolving Quality problems and issues .The ideal candidate for this role should have strong leadership skills, excellent communication and interpersonal skills, experience in managing teams, and a deep understanding of operations and business processes.
Axis Services
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