Job
Description
Job Summary: We are seeking a motivated and dynamic Admission Counselor to join our team. The ideal candidate will be responsible for guiding prospective students through the admissions process, offering personalized advice, and ensuring that the institutions enrollment goals are met. The Admission Counselor will serve as a key point of contact for students and their families, helping them navigate application requirements, program offerings, and financial aid options. ________________________________________ Key Responsibilities: • Student Guidance & Support: Provide personalized counseling to prospective students on the admissions process, including program details, application procedures, prerequisites, and deadlines. • Application Review: Assist students in completing their application forms, reviewing documents for completeness, and ensuring eligibility for various programs. • Communication: Respond to inquiries via phone, email, and in-person meetings, maintaining a friendly, informative, and supportive approach. • Database Management: Maintain and update student records and track their progress through the application process using the institution’s CRM or admissions system. • Admissions Presentations: Conduct information sessions, webinars, and campus tours for prospective students, families, and school groups. • Collaboration: Work closely with the admissions team, academic departments, and financial aid offices to ensure seamless application processes and address student concerns. • Admission Counseling: Advise students on available scholarships, financial aid, and loan options, helping them understand tuition costs and available funding opportunities. • Follow-Up: Provide ongoing support to applicants after the submission of their materials to ensure they meet all admission requirements. • Reporting: Track admissions trends, and student conversion rates, and provide regular feedback to the admissions director or leadership team. ___________________________________ Required Qualifications: • Bachelor’s degree in education, communications, business administration, or a related field. • Proven experience in an admissions or customer service role, preferably in an academic or higher education setting.( 1-4 years) • Excellent communication, interpersonal, and organizational skills. • Knowledge of admissions processes, application software, and CRM tools. • Ability to work independently and as part of a team. • Ability to understand and clearly explain academic programs, scholarships, and admissions requirements to a diverse range of students. • Familiarity with student recruitment strategies and market trends in education. ________________________________________ Preferred Qualifications: • Experience working with international students or in a multicultural environment. • Knowledge of financial aid policies and processes. • Proficiency in additional languages is a plus. • Experience with event planning and public speaking. • Fluent English is a must.
