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Hindi Voice Process - Banking & Finance

Hindi Voice Process - Banking & Finance

NISHYAM BUILDTECH PRIVATE LIMITED

0 years

1 Lacs

Connaught Place

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

finance navigation shopify resolve crm

Work Mode

On-site

Job Type

Full Time

Job Description

Manage outbound calls to assist customers with order queries, deliveries, returns, and payment-related issues.
Guide website navigation, product selection, and checkout process for customers on the Shopify platform.
Handle NDR, RTO, and Abandoned Cart follow-ups to improve customer satisfaction and reduce cart abandonment.
Resolve customer complaints and offer solutions, ensuring a positive customer experience.
Document customer interactions and update the CRM system accordingly

Job Type: Full-time

Pay: ₹9,351.18 - ₹15,682.40 per month

Benefits:

Provident Fund

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Work Location: In person

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