11 Healthcare Support Jobs

The Customer Support Executive position based in Bangalore is seeking a dedicated and compassionate individual to join their support team. As a Customer Support Executive, you will play a crucial role in addressing customer inquiries related to healthcare, insurance claims, appointments, and other related concerns. You will serve as the primary point of contact for customers, ensuring timely and effective resolution of their queries. Your main responsibilities will include handling both inbound and outbound customer interactions through calls, emails, and chats. You will be tasked with addressing inquiries regarding health insurance coverage, claims, and wellness services. It will be essential to maintain accurate records of customer interactions and updates in the customer relationship management (CRM) system. Collaborating with internal departments to provide seamless support and delivering exceptional customer service to maintain high satisfaction levels will be key aspects of your role. Additionally, you will be responsible for managing escalations professionally and ensuring timely follow-ups to resolve issues effectively. To be successful in this role, you should have a minimum of 6 months to 2 years of customer support experience, preferably in the healthcare or insurance sector. Proficiency in English and Hindi languages, along with the ability to work in rotational shifts, is required. Strong communication skills, problem-solving abilities, and interpersonal skills are essential qualities for this position. Familiarity with CRM tools and ticketing systems would be an added advantage. In return for your contributions, you can expect a competitive salary of up to 35,000 per month, along with additional allowances and incentives. The position also offers health insurance and wellness benefits, as well as the opportunity to work in a fast-paced, mission-driven environment. Furthermore, there are prospects for growth within a high-impact health-tech company.,

Designation: Healthcare Support Operations Full Time Opportunity Location: Multiple Responsibilities: - Manage the day-to-day Patient Care Services (In- Patient, Out- Patient). - Answering phones and responding to client requests and inquiries. - Managing and updating company databases. - Assist in staff training and development activities, provide timely responses and resolutions to employee concerns - Maintaining financial, employee, and client records. - To motivate team members for the smooth functioning of the department.. - Provide an effective communication link between patient and medical staff. - Managing the maintenance of office and facility equipment. - To review and analyze the patient Feedbacks & suggest necessary Corrective & preventive Actions to the Committee/ Director, so as to achieve optimum level of patient Satisfaction. - Coordinating with vendors to ensure that materials are delivered on time and in good condition for use in production - Developing new methods for improving operational efficiency by studying best practices in other industries - Performing other duties as assigned. Requirements : - Degree in business administration, facility management, or a related field preferred. - 3+ years of experience as an operations administrator or in a similar position. - Strong organizational and administrative skills. - Excellent communication skills, both written and verbal. - Proficiency in Microsoft Office and data management software. - Detail-oriented with strong analytical and problem-solving skills.

The Customer Support Executive position based in Bangalore is seeking a dynamic and empathetic individual to join the support team. As a Customer Support Executive, you will be responsible for addressing customer inquiries related to healthcare, insurance claims, appointments, and more. You will serve as the primary point of contact for customers, ensuring timely resolution of their concerns. Key responsibilities for this role include handling inbound and outbound customer interactions through calls, emails, and chats, resolving queries regarding health insurance coverage, claims, and wellness services, documenting customer interactions and updates in the CRM system, collaborating with internal departments to provide seamless support, delivering exceptional customer service, managing escalations effectively, and ensuring prompt follow-ups. To qualify for this position, candidates should have a minimum of 6 months to 2 years of experience in customer support, preferably in the healthcare or insurance industry. Strong communication skills in English and Hindi are essential, along with the ability to work in rotational shifts. Candidates with excellent problem-solving abilities, interpersonal skills, and familiarity with CRM tools and ticketing systems will be preferred. The perks and benefits of this role include a competitive salary of up to 35,000 per month, health insurance, and wellness benefits. The position offers a fast-paced and mission-driven work environment with opportunities for growth in a high-impact health-tech company.,

The role of General Duty Assistant is a full-time on-site position based in Pune. As a General Duty Assistant, you will play a crucial role in providing comprehensive support to care staff, ensuring patient well-being, and maintaining a clean and safe environment. Your daily responsibilities will include assisting with personal hygiene, feeding, moving patients, and ensuring patient comfort. Additionally, you will be expected to support nursing staff with clinical duties and administrative tasks. To excel in this role, you should possess personal care assistance skills, including bathing, dressing, and grooming. Basic healthcare support skills such as taking vitals and administering medication under supervision are also essential. Good communication and interpersonal skills are key, along with physical stamina to meet the demands of the position. The ability to follow instructions, work collaboratively in a team, and maintain basic documentation and record-keeping are important aspects of this role. While not mandatory, having a Certified Nursing Assistant (CNA) certification or equivalent experience would be advantageous. If you are looking for a rewarding opportunity to make a difference in patient care and contribute to a supportive healthcare environment, this role as a General Duty Assistant could be ideal for you.,

As a Customer Support Executive based in Bangalore, you will play a crucial role in providing exceptional customer service to individuals in need of healthcare and insurance assistance. Your primary responsibility will be to address customer inquiries promptly and efficiently, covering a wide range of topics such as insurance coverage, claims, appointments, and more. Your daily tasks will involve handling both inbound and outbound customer interactions through various channels including calls, emails, and chats. It will be essential for you to maintain accurate records of these interactions in the customer relationship management (CRM) system to ensure seamless communication and support across different departments. To excel in this role, you must possess a minimum of 6 months to 2 years of prior experience in customer support, with a preference for a background in health insurance or healthcare. Strong communication skills in English and Hindi are necessary, along with the ability to adapt to rotational shifts. Your problem-solving abilities and interpersonal skills will be crucial in delivering an excellent customer experience and managing escalations effectively. Familiarity with CRM tools and ticketing systems would be advantageous in this position. In return for your dedication and hard work, we offer a competitive salary of up to 35,000 per month, along with health insurance and wellness benefits. You will have the opportunity to work in a fast-paced, mission-driven environment with ample chances for professional growth within a high-impact health-tech company.,

As an employee at NHS Scotland, you will be part of an organization that is dedicated to promoting equality and diversity within its workforce and eradicating any form of unlawful discrimination. Our primary goal is to ensure that our team is inclusive and reflective of the society we serve, creating an environment where every individual feels valued and empowered to perform at their highest potential. We encourage applications from all segments of the population, as we believe that diversity is a key strength that drives innovation and excellence in our services. Join us in our commitment to building a workplace where everyone is respected and can contribute their unique skills and perspectives towards our collective success.,

As a Care Manager (Guest Engagement Manager) at SoulBol in Jaipur, you will play a crucial role in making mental health accessible, empathetic, and stigma-free through a unique blend of human care and technology. Our HealthTech platform connects individuals with verified psychologists, therapists, and mental wellness professionals to offer timely, judgment-free, and personalized support. Your contribution will go beyond therapy sessions as we focus on creating a safe digital ecosystem for healing, growth, and preventive care. With a team of dedicated professionals and innovative leadership, SoulBol is reshaping the landscape of mental wellness delivery in today's fast-paced world. Your key responsibilities will revolve around being the primary point of contact for guests post their initial platform interaction, building and nurturing long-term relationships by providing consistent support, and facilitating follow-up sessions. You will ensure that guests have a seamless experience on the platform and monitor their progress regularly to address their wellness needs effectively. Collaborating with mental wellness consultants and internal teams will be essential to ensure continuity of care. Handling guest queries and concerns with empathy, discretion, and efficiency while maintaining accurate records in CRM systems will be part of your daily routine. Your insights and feedback will help enhance the overall service quality. To excel in this role, you should possess excellent interpersonal and communication skills, both verbal and written. Strong empathy, patience, and a service-oriented mindset are key attributes required. Previous experience in client servicing, relationship management, or healthcare/wellness support will be advantageous. Being able to handle sensitive information with confidentiality, staying organized and detail-oriented, and having proficiency in CRM tools, spreadsheets, and virtual meeting platforms are essential. Fluency in English and Hindi is a must, and knowledge of additional languages is a definite plus. If you are passionate about making a tangible impact at the convergence of healthcare, technology, and empathy, SoulBol offers an exciting opportunity for you to contribute significantly towards redefining mental wellness delivery.,

- Undertaking patient consultations and physical examinations. - Performing surgical procedures. - Providing general pre and post operative care. - Monitoring and administering medication. - Assessing and planning treatment requirements. - Liaising daily with staff including other doctors, non medical management staff and health care professionals. - Writing reports and maintaining records. - Promoting health education and training of staff nurses. - Activate emergency codes as and when required. - Coordinating with Operations and Billing in patient discharges. - Coordinate with ward teams to improve customer satisfaction

Responsibilities: - Manage the day-to-day Patient Care Services (In- Patient, Out- Patient). - Answering phones and responding to client requests and inquiries. - Managing and updating company databases. - Assist in staff training and development activities, provide timely responses and resolutions to employee concerns - Maintaining financial, employee, and client records. - To motivate team members for the smooth functioning of the department.. - Provide an effective communication link between patient and medical staff. - Managing the maintenance of office and facility equipment. - To review and analyze the patient Feedbacks & suggest necessary Corrective & preventive Actions to the Committee/ Director, so as to achieve optimum level of patient Satisfaction. - Coordinating with vendors to ensure that materials are delivered on time and in good condition for use in production - Developing new methods for improving operational efficiency by studying best practices in other industries - Performing other duties as assigned. Requirements : - Degree in business administration, facility management, or a related field preferred. - 3+ years of experience as an operations administrator or in a similar position. - Strong organizational and administrative skills. - Excellent communication skills, both written and verbal. - Proficiency in Microsoft Office and data management software. - Detail-oriented with strong analytical and problem-solving skills.

Patient Care Technician Roles and Responsibilities: Provide direct patient care under the supervision of healthcare professionals. Assist with daily activities and monitor patient health. Perform basic medical procedures and tests. Ensure patient comfort and safety. Collaborate with healthcare teams to provide comprehensive care. Required Skills: Knowledge of patient care procedures Strong interpersonal skills Attention to detail Ability to work in a team Compassionate and empathetic

Medical Assistant Roles and Responsibilities: Perform administrative and clinical tasks to support healthcare providers. Ensure healthcare facilities run smoothly. Assist with patient examinations and procedures. Manage patient records and schedule appointments. Provide patient education and support. Required Skills: Knowledge of medical terminology Proficiency in clinical procedures Strong organizational skills Excellent communication skills Ability to multitask