Key Responsibilities:
The HSE Technology Lead is responsible for the strategic and operational management of technology platforms that support the Health, Safety and Environment (HSE) function This includes serving as the system owner and administrator for the HSE instance of ServiceNow, managing assistive and emergency technologies, and overseeing other HSE-related digital platforms The ideal candidate will bridge the gap between business needs and technical solutions, ensuring systems are secure, efficient, and aligned with organizational goals
ServiceNow HSE Module
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Serve as the primary administrator and authority for the HSE instance of ServiceNow
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Gather and summarize new business requirements and system modification requests
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Collaborate with developers to design, test, and implement system enhancements
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Conduct quality assurance (QA) testing for new features and updates
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Manage user roles, permissions, and recertification processes
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Monitor system performance and ensure smooth day-to-day operations
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Participate in disaster recovery planning and testing
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Coordinate and support system upgrades and patching activities
Technology Program Oversight
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Lead the management of the organization s assistive technology program, ensuring accessibility and compliance
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Oversee emergency technology systems, including automated external defibrillators (AEDs), ensuring readiness and maintenance
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Administer and maintain other HSE-related subscription platforms, ensuring data integrity, user access, and vendor coordination
Cross-Functional Collaboration
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Act as a liaison between HSE, Technology, and other business units to align technology solutions with organizational needs
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Offer training and support to end-users and collaborators
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Develop and maintain documentation, including system configurations, workflows, and user guides
Skills/Qualifications:
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Bachelor s degree in Information Technology, Environmental Health & Safety, or a related field
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10+ years of experience in HSE systems management or enterprise IT systems administration
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Experience with ServiceNow administration and configuration is required
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Good understanding of HSE operations and system needs
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Proficiency in system administration, user access management, and QA testing
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Excellent analytical, problem-solving, and communication skills
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Ability to manage multiple projects and priorities in a fast-paced environment
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Familiarity with assistive and emergency technologies
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Experience working effectively in a matrix organization
BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week Some business groups may require more time in the office due to their roles and responsibilities We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress