Job
Description
The Health Insurance Advisors Team plays a critical role in helping customers make informed decisions about their health insurance needs. The team engages directly with prospective customers over the phone, understanding their requirements, educating them about different health insurance products, and guiding them toward the most suitable options. By delivering expert, personalized advice and building trust, the team aims to ensure a seamless customer experience while driving sales and supporting the company's growth objectives. We are looking for a motivated and customer-focused Health Insurance Advisor to join our team. In this role, you will be responsible for speaking with both new and existing customers over the phone to understand their health insurance needs, address their queries, and recommend suitable insurance plans. You will play a key role in driving sales by building trust, educating customers on product features and benefits, and guiding them through the purchase process. Success in this role requires strong communication skills in both Hindi and English, a persuasive and consultative sales approach, and a commitment to delivering an exceptional customer experience. If you thrive in a fast-paced, target-driven environment and are passionate about helping people make important financial decisions, we'd love to hear from you. Responsibilities include handling inbound customer inquiries, proactively promoting health insurance products, following up with potential leads through outbound calls, consistently meeting or exceeding monthly sales targets and performance metrics, providing clear and accurate explanations of policy terms and features, helping customers compare plans and make informed purchase decisions, proactively managing policy renewals, and ensuring continuity of coverage through timely follow-ups. The ideal candidate will have 1-2 years of sales experience, strong influencing skills, clear and effective communication abilities in English and Hindi, and a customer-first mindset. If you are impact-driven, strive for excellence, and embrace change while putting the customer first, Navi is the place for you to thrive.,
