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3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Job Description: You will be responsible for handling queries and issues related to HR/Employee, customers, and brokers in the context of claims and other matters. Your primary duties include: - Resolving queries through emails and calls - Guiding customers on applying for claims and policy terms - Registering claims in the system - Following up with the Insurance Company for endorsements - Tracking claims files - Updating corporate clients - Following up on cheque dispatch and NEFT details - Maintaining day-to-day activities on worksheets - Resolving grievances by coordinating with the operations team - Preparing/sending monthly MIS reports to corporate clients Qualifications Required: - St...
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
The Health Insurance Advisors Team plays a critical role in helping customers make informed decisions about their health insurance needs. The team engages directly with prospective customers over the phone, understanding their requirements, educating them about different health insurance products, and guiding them toward the most suitable options. By delivering expert, personalized advice and building trust, the team aims to ensure a seamless customer experience while driving sales and supporting the company's growth objectives. We are looking for a motivated and customer-focused Health Insurance Advisor to join our team. In this role, you will be responsible for speaking with both new and e...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Dedicated Claims Specialist, you will be responsible for handling end-to-end processing of reimbursement claims for group medical corporate policies. You should possess a strong background in medical and health insurance, with a focus on group medical corporate policies. The ideal candidate for this role will have 2-4 years of experience in claims processing or CRM roles. Your key responsibilities will include providing excellent customer service by addressing claims-related queries via platforms such as Freshchat, Ozontel, and Freshdesk. You will be required to analyze medical documentation, policy terms, and conditions to ensure accurate claim assessment and processing. Additionally, ...
Posted 3 months ago
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