Health Consultant

1 - 4 years

0 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Customer Consultation & Support

  • Provide personalized wellness consultations based on customer concerns, goals,

and Ayurvedic principles.

  • Recommend appropriate products from Ved Sanjeevanis range with clear usage

guidance.

  • Interact with customers across calls, WhatsApp, and email consultations.

  • Maintain high levels of customer experience through empathetic and

solution-oriented communication.

Ayurvedic Guidance & Product Education

  • Explain product benefits, ingredients, and usage instructions in simple,

easy-to-understand language.

  • Educate customers about healthy lifestyle practices that complement product use.

  • Stay updated on product knowledge, new launches, and evolving wellness trends.

Consumer Follow-Up & Health Tracking

  • Conduct follow-up interactions to track customer progress and product experience.

  • Maintain detailed records of consultations, concerns, and improvements.

  • Gather feedback to improve customer experience and product communication.

Collaboration & Reporting

  • Share consumer insights with marketing, product, and customer experience teams.

  • Identify recurring customer concerns or patterns and report them proactively.

  • Prepare weekly/monthly progress and performance reports.Role & responsibilities


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