Head - Service Support AV

Company Description:

TaskTel Technologees Pvt. Ltd. is India's leading communication software, services, and collaboration technology provider. With over 24 years of experience, we have completed 500+ projects and have more than 3,000 happy clients. We offer collaborative solutions and digital workplace tools to improve teamwork, individual engagement, and business efficiency.

Visit - www.taskteltechnologees.com

Responsibilities:

• Good leadership skills with communication, delegation and strategic thinking
• Lead, mentor and manage a team of Customer Service Engineers
• Direct all activities related to the delivery of effective customer service
• Manage and maintain long-lasting relationships with our clients
• Collaborate with other departments to enhance the customer experience
• Prepare MIS reports on customer service activities and outcomes
• Problem-Solving
• Time Management
• Must have experience in Audio-Visual (AV) Systems for minimum of 5 years

Job Type: Full-time

Experience:

• AudioVisual Systems: 5 years (Required)

Location:

• Indiranagar, Bengaluru, Karnataka (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person