Head of Sales - Commercial Director

About the Company

Commercial Director (CD) Head of sales, India

About the Role

The Commercial Director will be responsible for developing and executing revenue strategies across sales and customer success functions in the pharmaceuticals and Life Sciences industry by providing optimal solutions while maximizing profitability and market share. The CD will report directly to the India Country Leader and be part of the executive leadership team.

Responsibilities

• Revenue Strategy & Growth

• Design and implement revenue-generation strategies tailored to India's Pharmaceutical and Life Sciences cold chain packaging needs.
• Identify new business opportunities in IoT, Airports and Warehouse Inventory Management using IoT devices and AI based solutions.
• Develop pricing models and service packages that balance competitiveness with profitability.

• Sales Leadership

• Build and lead a high-performing sales team.
• Drive enterprise-level contracts with pharma and Life Science customers.
• Negotiate long-term partnerships with full service logistics providers such as DHL, FEDEX etc.
• Expand into subsidized zone for Pharma and Life Science sectors such as Baddi, Vishakapatnam, Goa etc.
• Collaborate with government and industry bodies to leverage subsidies and incentives.

• Customer Success & Retention

• Ensure seamless client onboarding and service delivery. Build in-house customer onboarding capability.
• Establish KPIs for customer satisfaction, retention, and upselling.
• Develop digital solutions with dashboards for clients to monitor cold chain performance.

• CD-Functional Collaboration

• Align product development, operations, and technology with revenue goals.
• Partner with finance to forecast revenue and manage budgets.
• Work closely with operations to ensure service reliability and compliance.
• Work with Marketing to develop promotional campaigns, tools, segment based promotional strategies to build the CCT Brand in India as a market and innovation leader.

Qualifications

• 15+ years of experience in sales, revenue management, or business development in logistics, supply chain, or cold chain industries.
• Proven track record of scaling revenue in India's B2B environment.
• Strong understanding of temperature-controlled logistics, warehousing, and regulatory compliance.
• Excellent leadership, negotiation, and stakeholder management skills.
• Preferable: MBA or equivalent degree in Business, Supply Chain, or related field.

Required Skills

• Experience working with Pharma and Life Science supply chains logistics.
• Familiarity with digital cold chain monitoring technologies (IoT, AI).
• Ability to navigate India's regulatory and infrastructure challenges.
• Entrepreneurial mindset with a focus on innovation and sustainability.

Equal Opportunity Statement

[Include a statement on commitment to diversity and inclusivity.]