Head of Product Design (InFlight Services)

As an experienced professional in the airline industry with a strong background in product design, inflight entertainment & communication (IFEC), and cabin interiors design, you will have the opportunity to lead the development of innovative product offerings that aim to enhance the overall passenger experience. Your responsibilities will include overseeing the entire product development lifecycle, from conceptualization to final production and launch, for various in-flight products such as seats, cabin interiors, inflight entertainment, and connectivity. In this role, you will be required to conduct user research, gather passenger feedback, and perform usability tests to ensure customer-centric design decisions. Your designs should focus on improving comfort, convenience, and enjoyment for passengers throughout their journey. Building and maintaining strong relationships with suppliers, vendors, and partners will be crucial for sourcing high-quality materials and services for inflight product development. Furthermore, you will be expected to enhance and maintain existing cabin products to deliver an exceptional in-flight experience for customers. Your work will involve implementing enhancements and modifications based on customer feedback and evolving industry trends. Collaboration with inflight entertainment & connectivity providers will be essential to optimize performance and ensure a seamless passenger experience. Overall, your role will require you to formulate and implement strategies to enhance In-Flight Entertainment, with a key emphasis on user experience. With over 15 years of experience in the industry, you will play a vital role in shaping the future of inflight products and services to meet the evolving needs and expectations of passengers.,