Head of Department (Projects and Service

As the Head of Department (Projects and Service) at Brothers Tech Solutions, your primary responsibility will be to take full ownership of the project lifecycle, from initial planning to final handover. This includes leading and managing the entire end-to-end execution of both projects. Your key focus will be on ensuring strict adherence to established project timelines, staying within allocated budgets, and maintaining the highest quality standards throughout the process. Your role will involve: - Project planning - BOQ preparation - Team planning - Outsourcing the team (vendor alignment to get the work done) You will also be the central point of contact for service-related matters, overseeing all service operations to ensure client needs are met with speed and precision. This involves managing a team to guarantee the timely resolution of all client requirements and service requests. Your ultimate goal is to drive and maintain high levels of customer satisfaction through efficient, reliable, and exceptional service delivery. As the Head of Department, you will need to have a keen eye for financial detail. You will be responsible for managing the budgeting and cost control for all assigned projects. This includes developing and monitoring project budgets, tracking all expenses, and implementing cost-saving measures where possible. Your efforts will be essential in ensuring the profitability and overall financial efficiency of each project. To ensure consistent excellence, you will be tasked with developing and implementing Standard Operating Procedures (SOPs) for all service-related activities. These procedures will serve as a framework for quality and efficiency. This role is highly collaborative and requires effective communication across various departments. You will actively collaborate with sales and technical teams to ensure seamless project execution and a smooth transition from sales to implementation. Qualifications: - B.Tech / M.Tech (Mechanical/Electrical) or equivalent Experience: - 10+ years in HVAC / Project Management / Service Operations Knowledge and Key Skills: - Complete technical knowledge of cold storage installation, commission including refrigeration units, etc. - Ability to read engineering drawings and understand them - Can conduct system testing and troubleshooting - Coordinate with contractors, suppliers, and project managers for smooth execution - Good knowledge of Freon/ Ammonia refrigeration systems Preferred Industry: - HVAC / Engineering Services / Projects This is a full-time job that requires in-person work at our location in Jaipur, Rajasthan.,