About the role
The Head of AI Strategy and Integration will define and lead QCIC s global AI transformation agenda. This senior, cross-functional role is responsible for setting our strategic direction on GenAI, Intelligent automation and data-powered operations. You will guide the implementation of AI solutions across the business, delivering meaningful process improvements, with an keen eye on AI governance.
What you will do
- Lead the design development and deployment of AI powered business workflows using the latest LLMs, agents and intelligent automation tools
- Guide AI governance, ethical use, and standardisation across all AI-enabled solutions
- Support business units by training staff and promoting the effective use of AI tools in daily operations.
- Stay current on the latest AI developments (releases, tooling, methodologies) and recommend relevant applications that could in improve all areas of the business.
- Supervise, mentor, and support a small but growing AI engineering team, fostering a culture of collaboration, innovation and driving improvements across the business.
- Engage in hands-on development as required, building prototypes and working solutions for internal stakeholders
- Work alongside our Power Platform team to enhance advance model-driven app solutions and Business Reporting using AI capabilities
- Contribute to long-term planning, vendor evaluations, and strategy for scalable and secure AI adoption
- Match the business needs with Industry standards on governance like ISO 27001 to allow the business to remain compliant.
- Collaborate with global colleagues across time zones, some flexibility will be required
What we are looking for
- Deep understanding of generative AI, LLMs and agent frameworks.
- Track record in designing, building and deploying AI-enabled workflows and solutions.
- Hands on experience developing workflows and using Microsoft s Power Platform.
- Experience of implementing AI solutions with the ISO 27001 is desirable (not audit level).
- Experience designing and implementing AI solutions with CRM Systems is desirable.
- Demonstrated ability to lead, inspire and mentor technical teams.
- Strong written and verbal communication skills, able to present AI capabilities to both technical and non-technical audiences.
- Comfortable working in a fast-paced, evolving technical environment
- Practical experience with up to date tools and platforms e.g. Microsoft Copilot, Open AI etc
Experience
- Very strong organisational skills
- 10+ years in a technical role, including 5+ years building AI/ML powered workflows and automation solutions
- Leadership or team lead experience, particularly within AI Innovation
- Hands-on experience with Azure AI, Open AI Apis, Copilot MLOps and Cloud-native data engineering
- Experience working across departments and coaching non-technical stakeholders
- Experience with Azure OpenAI studio or Similar enterprise AI environments
- Exposure to model-driven apps and Dataverse integration
- Working knowledge Microsoft Power platform suites
- Experience contributing to AI/ML strategy at an organisational level
- Awareness of AI safety, compliance and ethical frameworks
- PowerShell scripting, SQL Query creations. Power platform workflow creation
- User rollout of cloud based IT solutions
Knowledge and skills
- Keen attention to detail
- A confident and charismatic person, able to engage with any level of user within the business.
- A good level of numeracy
- The ability to lead AI automation projects and work within project scopes
- Ability to juggle different tasks effectively
- Ability to lead a team and provide mentorship
- The ability to understand how users learn and adapt to technology
- Flexibility with working hours due to the nature of the role
- Strong written and verbal communication skills are a must
NB: The successful candidate will be required to pass our security screening procedures.
