Job
Description
Location: Gurgaon or Mumbai Department: Inbound Contracting & Product Reporting to: Director Tamarind Global Job Overview: Tamarind Global is seeking an experienced and strategic Head of Inbound Contracting & Product to drive supplier partnerships, curate unique travel experiences, and optimize product offerings for travelers to the Indian sub-continent. The role requires a deep understanding of the Indian travel landscape, strong negotiation skills, and the ability to create high-value experiences for luxury travelers, incentive groups and B2B partners. Key Responsibilities: 1. Contracting & Supplier Relations: Develop and execute the contracting strategy with hotels, DMCs, transport providers, luxury resorts, and experience partners across India. Negotiate best-in-class rates, allocations, and value-adds to ensure competitive offerings. Build and maintain strong relationships with hospitality brands, heritage properties, and experiential travel partners. Ensure contractual compliance, service-level agreements (SLAs), and risk management with all suppliers. Track market trends, pricing fluctuations, and seasonal demand to maximize profitability. 2. Product Development & Innovation: Design and curate signature travel experiences for luxury travelers, FITs, Incentives and group tours. Develop theme-based itineraries (e.g., heritage, wellness, adventure, culinary, luxury rail journeys) to cater to evolving traveler preferences. Collaborate with local experts to introduce exclusive, immersive, and offbeat experiences. Work closely with the marketing team to develop brochures, digital content, and promotional campaigns. Stay updated with competitor offerings, traveler trends, and new tourism developments to refine products. Conduct research and development to maintain a first-mover advantage. 3. B2B & Corporate Travel Packages: Lead the B2B hotel contracting strategy, securing competitive rates and preferential terms for international partners. Develop customized corporate leisure and incentive packages tailored to high-end clients. Strengthen partnerships with foreign and domestic tour operators and travel agencies to boost business. 4. Incentives & Special Events: Contract and coordinate venues, accommodations, and transport solutions for international Incentive groups. Partner with luxury hospitality brands and event venues to create seamless event experiences. 5. Commercial & Financial Responsibilities: Optimize pricing structures to ensure profitable margins while maintaining high service quality. Monitor supplier payment terms, credit policies, and operational expenses to maximize efficiency. Work closely with the finance team to establish competitive and revenue-driven pricing models. 6. Team Leadership & Collaboration: Lead and mentor the inbound contracting & product team, fostering a high-performance culture. Collaborate closely with sales, marketing, and operations to ensure seamless delivery of contracted products. Represent Tamarind Global at Indian and International travel fairs, trade shows, and networking events to strengthen global partnerships. Key Requirements & Qualifications: 10+ years of experience in inbound contracting, product development, and supplier negotiations in the Indian travel industry. Strong network of hotels, DMCs, luxury properties, and experience providers across India. Expertise in luxury travel, Incentive, bespoke holidays, and B2B contracting. Excellent negotiation, communication, and relationship management skills. Analytical mindset with the ability to assess customer behaviour, pricing models, profitability, and market trends. Knowledge of technology-driven travel solutions, dynamic packaging, and online distribution channels is a plus. Excellent leadership, communication, and interpersonal skills. Willingness to travel across India and overseas for supplier meetings and industry events. Preferred Qualifications: Bachelor’s/Master’s degree in Tourism, Hospitality, Business, or a related field. Experience in global inbound markets especially Europe and USA.
