Head Hospital Administration

Role & responsibilities:-

• Establishes hospital operational strategies by evaluating trends, and determining quality and patient service strategies.
• Manages complexities and competing priorities. Coordinates information and activities among groups with differing agendas, across multifunctional activities.
• Accomplishes staff results by communicating job expectations; planning, monitoring and appraising job results; coaching, counselling and disciplining employees; initiating, coordinating and enforcing systems, policies and procedures.
• Provides physical resources for hospital resources by planning, developing, renovating and building facilities, space management.
• Develops, institutes and maintains best practices to improve quality of service and maintains standards.
• Accomplishes hospitals quality assurance objectives by establishing standards and procedures, measuring results against standards, evaluating and improving methods and making required changes.
• Maintains high quality standards for the organization and implementing quality initiatives; identifying problems through the statistical analysis; monitoring of unusual and reporting results of actions taken to reduce risk to patients.
• Ensures the operational efficiency of Out Patient/ In patient . Daycare and surgical division which includes receptions, admissions, Billing, Patient relations and other support services.
• Overall Responsible for effective consultant engagement and patient Satisfaction Index.
• Draw Appropriate QI Indicator and other Quality drivers to ensure the effective patient Care.
• Ensures the conduct of monthly, weekly and daily meetings of all stake holders in the care delivery management and reviews the performance and non-compliance in patient care.
• Owning the MIS of the Facility, drawing insights and prepare the actional Plan on all operational aspects and patient services.

Preferred candidate profile

With minimum 10 years of experience in Hospital operations