HC & Insurance Operations Senior Assoc.

As an HC & INSURANCE OPERATIONS SENIOR ASSOC at NTT DATA, your role involves overseeing the data integrity of member enrollment records and remittance files transmitted from the state. You will provide timely and efficient support for the eligibility load process, coordinate with different departments to resolve issues, and research to correct errors in membership and primary care physician data output. Additionally, you will generate internal reports and analysis, enter daily eligibility data, research information on members/subscribers, and maintain quality and production standards as per client partners, state regulations, and department policies & procedures. It is crucial to complete volumes in the queue within the specified turnaround time. Key Responsibilities: - Oversee data integrity of member enrollment records and remittance files - Provide timely support for the eligibility load process and resolve issues - Research and correct errors in membership and primary care physician data - Generate internal reports and analysis - Enter daily eligibility data and research information on members/subscribers - Maintain quality and production standards - Complete volumes in the queue within the specified turnaround time Qualifications Required: - Ability to work scheduled shifts from Sunday - Saturday 5 PM IST to 8 AM IST - University degree or equivalent with 3+ years of formal studies - Proficiency in MS Office applications - Good logical thinking and English comprehension/written skills - Strong communication skills (verbal and written) - Ability to work in a team environment and interact with clients Please note that the shift timings for this position are from Sunday - Saturday 5 PM IST to 8 AM IST. The schedule may vary as per client requirements, and overtime, holiday, and weekend working may be required based on business needs.,