Customer Service- Import immortal facility management

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Customer Service Import Officer, you will be responsible for handling shipments by Air and Sea (LCL, FCL, AIR). Your key responsibilities will include: - Following up with the counterpart/co-loaders on daily routing orders and updating the same to the client on a daily basis. - Preparing CAN copies and sending Cnee with arrival details. - Resolving the issues and queries of customers regarding daily routing orders. - Executing order request calls and emails. - Emailing suppliers, carriers, and customers with shipping updates. - Tracking shipments and confirming receipt and arrivals of shipments. - Ensuring customer experience by addressing customer concerns and resolving issues. - Answe...

Posted 1 month ago

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Customer Service and Pricing - Air, Sea Export and Import ALPHA GLOBAL LOGISTICS

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

You will be responsible for managing customer service and pricing for both Air and Sea Export and Import operations. Your key duties will include maintaining good relationships with airlines and liners to secure competitive rates, handling shipments for both export and import via air and sea, and coordinating with customers, airlines, and destination points. This is a full-time position based in Mumbai with a salary of 4.5 Lakhs per annum. The ideal candidate should have at least a Higher Secondary (12th Pass) education and a minimum of 1 year of work experience in customer service. Proficiency in English and Hindi languages is preferred for effective communication in this role. The work loc...

Posted 3 months ago

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