Customer Service Representative OrbiTouch HR (orbiTouch outsourcing pvt ltd)

3.0 - 5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Urgent Hiring || Import Customer Service || Mumbai Profile : Import Customer Service Experience: 3-5 Years Ctc: Upto 8 LPA (depend in the interview) Location: Fort, Mumbai Customer Service Import Handling shipments Air / Sea (LCL, FCL, AIR) Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis. Preparing CAN copies and sending Cnee with arrival Details Resolving the issues & query of customers regarding daily routing orders. Execute order request calls / email Email suppliers, carrier & customers with shipping updates Track shipments and confirm receipt & arrivals of shipments. Ensure customer experience by addressing customer conce...

Posted 2 days ago

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Customer Service Import Fast Track Jobs

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

You will be responsible for handling import shipments via Air/Sea (LCL, FCL, AIR) and following up with counterpart/co-loaders on daily routing orders. Additionally, you will update clients regularly on the status of their shipments and resolve any issues or queries they may have. Your duties will also include preparing CAN copies, sending arrival details to consignees, and communicating with suppliers, carriers, and customers regarding shipping updates. Key Responsibilities: - Handling import shipments via Air/Sea (LCL, FCL, AIR) - Following up with counterpart/co-loaders on daily routing orders - Updating clients on the status of their shipments - Resolving customer issues and queries - Co...

Posted 2 weeks ago

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Customer Service- Import immortal facility management

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Customer Service Import Officer, you will be responsible for handling shipments by Air and Sea (LCL, FCL, AIR). Your key responsibilities will include: - Following up with the counterpart/co-loaders on daily routing orders and updating the same to the client on a daily basis. - Preparing CAN copies and sending Cnee with arrival details. - Resolving the issues and queries of customers regarding daily routing orders. - Executing order request calls and emails. - Emailing suppliers, carriers, and customers with shipping updates. - Tracking shipments and confirming receipt and arrivals of shipments. - Ensuring customer experience by addressing customer concerns and resolving issues. - Answe...

Posted 2 months ago

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Customer Service and Pricing - Air, Sea Export and Import ALPHA GLOBAL LOGISTICS

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

You will be responsible for managing customer service and pricing for both Air and Sea Export and Import operations. Your key duties will include maintaining good relationships with airlines and liners to secure competitive rates, handling shipments for both export and import via air and sea, and coordinating with customers, airlines, and destination points. This is a full-time position based in Mumbai with a salary of 4.5 Lakhs per annum. The ideal candidate should have at least a Higher Secondary (12th Pass) education and a minimum of 1 year of work experience in customer service. Proficiency in English and Hindi languages is preferred for effective communication in this role. The work loc...

Posted 4 months ago

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