Job
Description
Role Requirements 17+ years in customer experience and operational roles, with experience in handling incidents and service requests, Extensive knowledge of SAP HANA/ Sybase ASE/ DB2 Architecture, and strong expertise on Linux, Strong understanding of service delivery methodology and develop improvements for a faultless execution Must have strong expertise in High availability (HSR), Backup and Recovery, Database admin operations like table distribution, partitioning, upgrade, Understanding on cluster architecture and operations on Database, Very good working experience on both Scale-up and Scale-out customer landscapes, Strong knowledge in Database security concepts, Proficiency in deep troubleshooting on Database level either in SAP HANA, DB2 or ASE, Excellent communication, influencing, and negotiation skills (in English) at the senior management and C-levels, both within an IT team and across business functions, Mindset for Strategic Thinking, Continuous Learning, and Business Acumen, Knowledge of on-premise and corresponding SAP cloud solutions, Professional training and certification (C_HANATEC or equivalent), Hyperscaler certification is beneficial, Exposure to Project Management tasks including PMP and ITIL certification, Cloud knowledge (e-g experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is essential
