Guest Services Associate Front Office

Role Overview: As a team member at Indore Marriott Hotel, your main responsibility is to follow company policies and procedures, ensuring a clean and professional appearance while maintaining confidentiality of proprietary information. You will be expected to welcome and acknowledge guests according to company standards, anticipate and address guest service needs, and assist individuals with disabilities. Additionally, you will be required to speak using clear and professional language, answer telephones with appropriate etiquette, and develop positive working relationships with colleagues. Complying with quality assurance standards and performing other reasonable job duties as requested by Supervisors are also part of your responsibilities. Key Responsibilities: - Follow company policies and procedures - Report accidents, injuries, and unsafe work conditions to the manager - Maintain a clean and professional appearance - Welcome and acknowledge guests as per company standards - Anticipate and address guests service needs - Assist individuals with disabilities - Speak using clear and professional language - Develop positive working relationships - Comply with quality assurance standards - Perform other reasonable job duties as requested by Supervisors Qualifications Required: - Education: High school diploma or G.E.D. equivalent - Related Work Experience: No related work experience required - Supervisory Experience: No supervisory experience required - License or Certification: None required Additional Information: Marriott International is committed to being an equal opportunity employer, welcoming individuals from all backgrounds and providing access to opportunities. The company values and celebrates the unique backgrounds of its associates, fostering an environment where diversity is embraced. Marriott Hotels aim to innovate while upholding the comfort and familiarity that guests expect worldwide. As a team member, you will contribute to delivering thoughtful, heartfelt, and forward-thinking service that embodies the promise of Wonderful Hospitality. By joining Marriott Hotels, you become part of a global team where you can do your best work, pursue your passions, and grow both personally and professionally. JW Marriott, a part of Marriott International's luxury portfolio, prioritizes the well-being and happiness of its associates, believing that happy employees lead to happy guests. Associates at JW Marriott are encouraged to be confident, innovative, genuine, and intuitive, upholding the legacy of the brand's founder. The company offers a unique work experience where you can be part of a community, receive training and development opportunities, and enjoy true camaraderie with diverse co-workers. JW Marriott provides The JW Treatment, ensuring that associates are taken care of exceptionally well, which in turn enhances the guest experience. By joining JW Marriott, you become part of a brand that values your well-being, encourages personal growth, and enables you to become the best version of yourself.,