Guest Service Associate

Company Description

Radisson Blu Resort, Kumbhalgarh, is the first branded resort in Kumbhalgarh, renowned for its luxurious accommodations and exceptional service. Nestled in the scenic Aravalli hills and surrounded by century-old banyan trees, the resort offers a serene escape amid nature. Known for its commitment to excellence, Radisson Blu embodies a blend of contemporary comforts and traditional elegance. The property is an esteemed destination for travelers seeking a memorable and premium hospitality experience.

Role Description

The Guest Service Associate is a full-time, on-site position located at Radisson Blu Resort, Kumbhalgarh. This role involves delivering exceptional service to guests, handling reservations, addressing guest inquiries, assisting with special requests, and ensuring a seamless guest experience. The Guest Service Associate acts as a point of contact for addressing guest concerns while upholding the highest standards of hospitality and professionalism.

Qualifications

• Strong skills in Guest Services, Guest Service, and Customer Service to ensure an outstanding guest experience
• Experience with handling Reservations and managing guest bookings proficiently
• Excellent Communication skills, both written and verbal, to interact effectively with guests and team members
• Ability to demonstrate a professional and friendly demeanor in a high-paced environment
• Prior experience in the hospitality industry is a plus
• Flexibility to work various shifts, including weekends and holidays