Guest Service Associate-Housekeeping

Fairmont Hotels Resorts

0 - 3 years

1 - 4 Lacs

Chennai

Posted:12 hours ago| Platform:

Apply

Skills Required

Housekeeping Supervisor Training Management Guest Service Associate Room

Work Mode

Work from Office

Job Type

Full Time

Job Description

Primary Responsibilities

Operation

Attend daily briefings and takes on daily assigned tasks
Understand the difference in guest levels (VIPs) and Room Categories
Clean and maintain areas of responsibility according to standards and procedures
Replenish guest supplies and ensure that guests requests are promptly attended to
Report damage or malfunction in hotel rooms/areas to Supervisor
Maintain equipment in a proper state of cleanliness
Maintain a section room report as well as a daily productivity report
Reports lost and found articles to the housekeeping office immediately
Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
Record room status in allocated section accurately
Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Other Responsibilities

Be well versed in hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the assigned by the Management
Establish and maintain effective employee working relationships

Primary school education
Good oral proficiency in English language
No experience is required, training will be provided

More Jobs at Fairmont Hotels Resorts

Kids Club Attendant

Udaipur

Experience: Not specified

INR 2 - 4 Lacs

Reservation Executive - Pullman Chennai Anna Salai

Chennai

2.0 - 5.0 yrs

INR 4 - 7 Lacs

Reservation Ambassador

Jaipur

1.0 - 3.0 yrs

INR 3 - 5 Lacs

Store & Receiving Associate

Pune

Experience: Not specified

INR 2 - 3 Lacs

Guest Service Associate (Bartender)

Mumbai

1.0 - 2.0 yrs

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.