Guest Service Associate - Food & Beverage Service

Role Overview: As a Guest Service Associate - Food & Beverage Service at Accor in Visakhapatnam, India, you will be an integral part of the food and beverage department. Your primary responsibility will be to ensure exceptional dining experiences for guests through attentive service and efficient operations. Key Responsibilities: - Greet and seat guests, provide menus, and address any inquiries about food and beverages - Take accurate food and drink orders, effectively communicate with kitchen staff - Serve meals and beverages promptly and professionally - Maintain cleanliness and organization in dining areas, including table setup and reset - Respond promptly to guest inquiries, requests, and concerns - Collaborate with kitchen staff and team members for smooth service - Adhere to food safety and hygiene standards, including HACCP regulations - Assist in restocking supplies, maintaining inventory - Stay updated on menu items, daily specials, and changes in offerings - Participate in team meetings and training sessions to enhance service quality - Report any equipment malfunctions or safety concerns to management Qualifications: - Proven experience in food and beverage service, preferably in a hotel or restaurant - Strong customer service skills with a friendly and professional demeanor - Excellent communication skills in English, both verbal and written - Detail-oriented, ability to multitask in a fast-paced environment - Team player with a collaborative attitude - Knowledge of food and beverage service techniques and etiquette - Familiarity with point-of-sale (POS) systems and cash handling procedures - Basic math skills for processing transactions and handling bills - Physical stamina to stand and walk for extended periods - Ability to lift and carry trays and equipment up to 25 pounds - Flexibility to work various shifts, including weekends and holidays - Knowledge of HACCP regulations and food safety practices - Awareness of safety and emergency procedures - High school diploma or equivalent; additional certifications in food service are a plus,