Guest Relationship Executive

Job Description

Oversee the overall maintenance and cleanliness of the mall's common areas and other shared spaces. Enhance the overall visitor experience by implementing customer service initiatives. Monitor and improve service standards, including cleanliness, security, and customer assistance. Coordinate and oversee the planning and execution of events within the mall. Ensure that events align with the mall's brand and contribute positively to the visitor experience. Maintain customer connect and handle customer queries. Maintain customer MIS and all related documentation, updated on a daily basis. Customer retention skills. Excellent communication skills Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): Are you comfortable for Pacific Mall - Netaji Subhash Place location Are you comfortable working six days a week with a weekday as your day off? What is your current CTC What is your expected CTC Experience: total work: 1 year (Required) Work Location: In person