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Grand Hyatt
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Guest Relations Manager

Guest Relations Manager

Grand Hyatt

2 years

0 Lacs

mumbai metropolitan region

Posted:2 days ago| Platform:

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Skills Required

strategies planning management service

Work Mode

On-site

Job Type

Full Time

Job Description

Organization- Grand Hyatt Mumbai

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Manager is responsible to assist the Front Office Manager / ADOR/ DOR in managing the guest relations department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the operation and administration.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

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Guest Relations Manager