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Guest Relations Executive

Logicon Facility Management Private Limited

0 - 31 years

2 - 3 Lacs

Viman Nagar, Pune

Posted:1 day ago| Platform: Apna logo

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Skills Required

service

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. Guest Interaction: Welcoming guests upon arrival and departure. Handling guest inquiries and requests promptly and efficiently. Addressing guest complaints and concerns in a professional and timely manner. Customer Service: Ensuring guest satisfaction and exceeding expectations. Maintaining a positive and welcoming environment for guests. Building rapport with guests and fostering a sense of loyalty Operational Tasks: Coordinating with other departments (e.g., housekeeping, back office, operations team) to ensure smooth operations.

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Guest Relations Executive