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Guest Relation Executive

2 years

1 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsible for Smooth Check in check-out procedure Guest management (Guest relation, Food Quality, Hygiene & cleanliness of Kitchen and Restaurant, Food, services, coordinate functions and events of the guest) 100 % Guest Satisfaction required. If any complaint it should be attended & resolved immediately. Do everything within policy to turning their moments into memories. guest reviews & ratings (Min 10 no 5*/ week) Responsible for Zero Guest complaint All decisions should made in the best interest of the Resort and management Timely reporting of all issues to the management Manage the work of other support staff during their leave. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹16,000.00 per month Benefits: Food provided Schedule: Day shift Night shift Supplemental Pay: Commission pay Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 2 years (Required) Language: English (Required) Hindi (Preferred) Malayalam (Required) Work Location: In person

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