Guest Relation Executive

· Greet and communicate with the patients politely.

· Coordinate with the Ward Staff to speed up discharges / ready rooms by cleaning staff to enable efficient room allotment.

· Check and collect details of vacant rooms per patient need.

· Check the details of the admission request and accordingly coordinate and ensure faster admission process.

· Appropriately explain the financial details to the patient which including overall treatment expenses, surgery costs, procedure charges, room/ward tariffs (counselling regarding variation in the charges according to the room / ward occupied), packages (inclusions and exclusions) etc…

· Appropriately explain to the patient/bystander about various regulations to be followed during the hospital stay, modes of payment accepted for interim bills,issue of bystander / visitors pass etc…

· Prepare and complete all required documentation including the admission consent and online documentation.

· Effectively explain the methods of payment and collect initial deposit amount according to the admission category and prescribed procedures.

· Should the patient be covered by health insurance, collect requisite details on time and inform the insurance desk for follow up.

· Effectively coordinate transfer of patient to the ward/ room.

· Send report to all concerned in a timely manner.·

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person