Guest Relation Executive

1 - 3 years

2 - 3 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Greet and welcome patients, visitors, and guests warmly at the hospital reception and waiting areas.
  • Assist patients and families by addressing queries, providing information, and guiding them through hospital facilities and processes.
  • Communicate clearly and effectively .
  • Coordinate with clinical and administrative departments to facilitate smooth patient admissions, discharge, and appointments.
  • Handle patient feedback and complaints professionally, escalating issues when necessary.
  • Maintain accurate records of visitor logs and patient interactions.
  • Support hospital events and initiatives aimed at improving patient experience and engagement.

Required Qualifications & Skills:

  • Minimum educational qualification: Bachelor’s / Master degree preferred.
  • 1 to 3 years of experience in guest relations, front desk, or customer service roles (healthcare experience preferred).
  • Excellent interpersonal and communication skills.
  • Basic computer skills for documentation and communication.
  • Immediate joiner Preferred

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Fixed shift

Work Location: In person

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