Guest Relation Executive

Guest Relation Executive

Job Type: Full-time

About Us

We are a multispecialty hospital committed to delivering quality and compassionate healthcare. To enhance patient experience, we are looking for Guest Relation Executives (GREs) who can ensure smooth communication, patient satisfaction, and professional front-office services.

Key Responsibilities

• Welcome and assist patients, attendants, and visitors with courtesy and empathy.
• Guide patients through registration, billing, admission, and discharge processes.
• Coordinate with doctors, nurses, billing, and diagnostic teams to ensure seamless patient flow.
• Handle inquiries (in-person, phone, and email) and provide accurate information about hospital services.
• Address patient grievances and escalate to concerned departments if required.
• Assist elderly, differently-abled, and critical patients with priority care.
• Maintain a professional, patient-friendly reception and waiting area.
• Ensure confidentiality of patient information and hospital records.

Skills & Competencies

• Proficiency in Tamil and English; knowledge of Hindi or other regional languages is an advantage.
• Strong interpersonal skills, empathy, and a service-oriented mindset.
• Ability to multitask and remain calm under pressure.
• Basic computer knowledge (MS Office, hospital information system preferred).
• Professional appearance and positive attitude.

Qualifications

• Graduate in any discipline
• Experience in healthcare, hospitality, or customer service is desirable.
• Freshers with good communication skills may also apply.

Why Join Us?

• Opportunity to work in a reputed multispecialty hospital.
• Exposure to patient care, hospital operations, and guest relations.
• Supportive work environment with training and growth opportunities.

Job Details

• Job Type: Full-time
• Salary: Competitive (based on experience)
• Shift: Rotational / Day & Evening Shifts
• Location: Tirupur

Job Type: Full-time

Work Location: In person

Speak with the employer
+91 7339459996