Guest Relation Executive

Job Title: Guest Relations Executive
Location: Smaaash, Noida, Delhi NCR
Job Type: Full-Time
Salary Range: ₹18,000 – ₹23,000 per month (based on interview performance)
Shift Timings: 11:00 AM – 8:00 PM / 1:00 PM – 10:00 PM (Rotational shifts)
Weekly Off: 1 rotational off
Joining: Immediate or within 15 days
Eligibility: Male / Female | Age up to 30 years

About the Company

Smaaash Entertainment is one of India’s leading family entertainment and gaming brands, offering a mix of virtual reality, arcade attractions, bowling, dining, and sports experiences.

Role Overview

We are hiring a Guest Relations Executive to ensure smooth guest experience, handle inquiries, and support on-floor operations. This is a customer-facing role with focus on hospitality and guest interaction.

Key Responsibilities

• Greet and welcome guests politely
• Manage guest inquiries, reservations, and seating arrangements
• Handle guest feedback and ensure timely resolution
• Coordinate with operations, service, and gaming teams
• Ensure service standards and guest experience are consistently high

Candidate Requirements

• 1–2 years of experience in hospitality, F&B, retail, or entertainment preferred
• Strong communication skills in English and Hindi
• Well-presented, confident, and customer-oriented
• Ability to work in rotational shifts, weekends, and holidays
• Positive attitude and strong interpersonal skills

Benefits

• Growth opportunities in hospitality and entertainment
• Fun and dynamic work culture
• Performance-based learning and exposure

How to Apply

Send your updated CV via WhatsApp at: 8369780127
Shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Pay: ₹11,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Work Location: In person