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Guest Relation Executive

0 years

1 - 2 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

· Greeting guests as at the Main Desk they arrive and welcoming them to the centre. · Building positive relationships with customers by engaging in friendly conversation and providing personalized service. · Providing information about the centre’s attractions, rides, and activities, as well as any promotions or special offers. · Upselling additional products or services to customers in a friendly and helpful manner. · Handling customer transactions, including the sale of tickets and merchandise, and processing payments. · Maintaining a high level of customer service throughout the visitor's experience, including during any interactions with staff. · Monitoring the overall guest experience and providing feedback to management on ways to improve it. · Ensuring that customers are satisfied with their experience and addressing any concerns or complaints in a timely and professional manner. · Assisting with the setup and operation of special events or activities following all company policies and procedures, including those related to safety, security, and customer service. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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Black Bunny
Black Bunny

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