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Guest Relation Executive

A.i.R Institute of Realization

2 years

2 - 0 Lacs

Bengaluru, Karnataka

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Customer service English Bachelor's degree In-person Marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Qualification: · Bachelor ’ s degree · At least 2-3 years in Marketing / Client Servicing/ Event Management/ Customer service · Prior experience working in retail is an added advantage · Fluent English & Kannada. Able to converse in Hindi · Smart with Pleasing personality Job Purpose: Ø Coordinating smooth functioning of Mall and Efficient Customer Service Management Overall Responsibilities: GRE: Ø Help Desk Management Ø Develop and sustain PR with tenants & guests Ø Managing & coordinating of events and any special occasions. Ø Maintaining standards of the Mall Ø Handle the contact phone of mall … forward to relevant concerned for action. Ø Resolve / Address all conflicts and dispute situations amongst tenants, customers, mall visitors with help of concerned, in a smooth manner avoiding any disruption to mall operations. Operations: Ø Ensure mall operating policies & procedures are duly followed by the tenants, service providers, contractors, etc. incl. Occupational Health & Safety standards Ø Maintain high-quality property standards through daily checks - cleanliness, AC level, lighting, assets & equipment) and security control for mall premises incl. parking, service areas, toilets and other common areas Ø Maintain up-to-date records, documentation and data collation of mall customers Job Types: Full-time, Part-time Pay: ₹20,000.00 - ₹29,967.94 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9972239107

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Guest Relation Executive