Guest Relation Associate

Job Description

Job Title: Guest Service Associate Location: Delhi Job Summary: We are hiring a motivated and customer-focused Guest Service Associate to join our front office team. The ideal candidate will have at least 1 year of experience in a similar position and a passion for delivering exceptional guest service in a professional hospitality environment. Key Responsibilities: Greet and welcome guests in a courteous and friendly manner. Manage check-in and check-out processes efficiently. Handle guest requests, inquiries, and complaints promptly and professionally. Coordinate with housekeeping and other departments to ensure smooth guest service. Maintain accurate records, room assignments, and billing details. Provide information about hotel facilities, local attractions, and transportation. Ensure the front desk is clean, organized, and fully stocked with necessary supplies. Follow standard operating procedures and safety regulations. Uphold the highest standards of guest satisfaction and service. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Experience: Guest relations: 2 years (Required) Work Location: In person Speak with the employer +91 9990904924