Guest Experience Expert

3 - 5 years

3 - 12 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Deliver a memorable and unique guest experience beyond smooth check-in and check-out.
  • Proactively support guests throughout their stay by addressing requests and operational needs.
  • Complete reports and share local area highlights to enhance guest satisfaction.
  • Move freely within the work environment to complete tasks efficiently.
  • Maintain a safe workplace by following all policies and procedures.
  • Protect company assets and maintain confidentiality of sensitive information.
  • Uphold quality standards in all interactions and maintain a professional appearance.
  • Stand, sit, or walk for extended periods and handle light physical tasks (up to 10 lbs).
  • Perform other duties as assigned to ensure exceptional guest service.

Preferred Qualification:

  • High school diploma or G.E.D. equivalent.

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