Guest Experience Expert - Front Desk

0 - 4 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: Our jobs at JW Marriott Hotel New Delhi Aerocity aren't just about giving guests a smooth check-in and check-out. Instead, we aim to build an experience that is memorable and unique. As a Guest Experience Expert, you will take the initiative to deliver a wide range of services that guide guests through their entire stay. You will be empowered to move about the space and do what needs to be done, whether it's processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area. Your role is crucial in making every transaction feel like part of the overall guest experience. Key Responsibilities: - Deliver a wide range of services to guide guests throughout their stay - Process operational needs and address guest requests - Complete necessary reports and share local area highlights - Uphold quality standards and ensure professional appearance and communication - Be on your feet and move around, taking a hands-on approach to work Qualifications Required: - Education: High school diploma or G.E.D. equivalent - Related Work Experience: No related work experience required - Supervisory Experience: No supervisory experience needed - License or Certification: None required Additional Information: Marriott International is dedicated to being an equal opportunity employer, valuing and celebrating the unique backgrounds of all associates. The company actively fosters an environment where diversity is embraced and where the culture, talent, and experiences of all associates are recognized. Marriott Hotels aim to innovate while providing exceptional hospitality around the world. As part of the Marriott International luxury portfolio, JW Marriott offers a work experience unlike any other. Associates are encouraged to pursue their passions in a luxury environment that focuses on holistic well-being. By joining JW Marriott, you become part of a global team that supports your personal and professional growth, ensuring that you can be the best version of yourself.,

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