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Ritual It Consulting Hyderabad
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Guest Alligation Executive

Guest Alligation Executive

Ritual It Consulting Hyderabad

1 - 2 years

3 Lacs

gurugram

Posted:None| Platform:

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Skills Required

front office management communication skills ms office powerpoint administrative skills interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

About Nuro Diagnostics Center:

At Nuro Diagnostics Center, we are committed to providing cutting-edge diagnostic services with compassion, precision, and excellence. We believe in creating a warm, welcoming environment for our patients while ensuring high standards of healthcare delivery. Join our team and be part of a growing organization that values professionalism, empathy, and continuous learning.

Job Overview:

Guest Allegation Executive

Key Responsibilities:

Greet and attend to guests and patients with professionalism and empathy.
Address and resolve guest concerns, complaints, and feedback promptly and effectively.
Maintain detailed records of guest allegations and ensure proper follow-up.
Coordinate with internal departments to resolve issues and ensure guest satisfaction.
Ensure a pleasant and professional environment in the reception and waiting areas.
Handle incoming calls and queries with a customer-first approach.
Assist in daily front desk operations as needed.

Desired Candidate Profile:

Minimum Experience:
1+ years in a customer service, guest relations, or front office role (preferably in healthcare or hospitality).

Education:
Graduate in any discipline.

Skills:

Excellent verbal and written communication
Strong interpersonal and problem-solving abilities
Ability to remain calm and composed in challenging situations
Proficient in MS Office and basic computer operations
Fluency in English and Hindi

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Guest Alligation Executive