GTM Systems Agent Architect

Role Overview: As a GTM Systems Agent Architect, you will be responsible for designing, building, and operationalizing agentic AI workflows using Salesforce Agentforce to enhance internal GTM processes. Your role will involve combining technical expertise with business process insight to develop intelligent solutions that streamline operations and enhance decision-making within the GTM ecosystem. Key Responsibilities: - Architect Agentic Workflows: - Design multi-step autonomous workflows in Agentforce, incorporating memory, reasoning, and tool integrations. - Define agent objectives, guardrails, and human-in-the-loop checkpoints for safe and controlled execution. - Integrate with the GTM Tech Stack: - Connect Agentforce workflows to Salesforce, RevOps data systems, APIs, and third-party SaaS platforms. - Prototype, Test, and Scale: - Build proof-of-concepts and pilots for new agentic solutions. - Conduct performance testing, optimize agent behavior, and scale validated solutions into production. - Embed Governance and Compliance: - Implement auditability, access control, and compliance guardrails into all agent workflows. - Partner with Legal, InfoSec, and Compliance teams to align with corporate AI policies and frameworks. - Drive Cross-Functional Collaboration: - Partner with GTM Ops, Sales, Marketing, and Engineering teams to translate business needs into structured agent workflows. - Document workflows, decision logic, and operational dependencies for continuity and scaling. - Monitor and Optimize Agent Performance: - Establish KPIs for agent impact such as time saved, accuracy rates, and adoption metrics. - Continuously refine workflows based on feedback, usage patterns, and business priorities. Qualifications: - 5+ years of experience in AI/automation development, enterprise system integration, or similar technical role. - Hands-on experience with Salesforce Agentforce or other agentic AI platforms. - Proficiency in Apex, Python, JavaScript, and API-based integrations. - Strong understanding of GTM systems like Salesforce Sales/Service Cloud, CPQ, and Marketing Automation. - Experience in designing autonomous or multi-agent systems with governance controls. - Excellent documentation skills and the ability to translate technical logic into business-readable process maps. - Strong collaboration skills with the ability to influence across technical and non-technical teams.,