GSA - Front Office

As a GSA-Front Office at Accor, your role is crucial in creating lasting first impressions for our guests. From the moment they arrive until their departure, you will be dedicated to ensuring a memorable experience for each individual. Your responsibilities will include: - Warmly greeting guests, efficiently checking them in, addressing their requests, and handling account settlements with exceptional service - Taking the initiative to provide a personalized touch to each guest's experience - Actively promoting hotel facilities and identifying opportunities to enhance a guest's stay through up-selling - Upholding a high standard of customer service at the Reception desk to consistently exceed customer expectations - Managing the day-to-day operations of the Front Office Department and promptly escalating any issues that may impact the hotel's interests to the Management team At Accor, we believe in embracing individuality and providing a nurturing environment for personal and professional growth. Join us in shaping the future of hospitality and explore the limitless possibilities that await you. To embark on this exciting journey with Accor, visit https://careers.accor.com/.,