Groups & Events Manager

Join Our Team as Groups & Events Manager at Browns Hotel About Browns Hotel Browns Hotel, London's first hotel, has been an icon of luxury and hospitality since 1832. Located in the heart of Mayfair, near Bond Street's boutiques, Dover Street Market, and The Royal Academy of Arts, we welcome discerning guests from around the world. A part of the esteemed Rocco Forte Hotels collection, Browns Hotel combines heritage, elegance, and modern sophistication to provide truly unforgettable experiences. The Role: Groups & Events Manager As the Groups & Events Manager at Browns Hotel, you will play a crucial role in our Meetings & Events team. Your responsibilities will include driving revenue through successful sales and event planning, ensuring a seamless experience for contracted group bookings. You will oversee the entire sales cycle for events, from initial inquiry to execution, ensuring that each occasion upholds the exceptional standards of Browns Hotel. For group bookings, your role will involve managing all operational planning post-contract to deliver a flawless guest experience. Your Key Responsibilities - Lead the Groups & Events Services Team to ensure excellence in event sales, coordination, and execution. - Manage corporate and private events, such as private dining, social gatherings, meetings, conferences, press junkets, and weddings. - Convert event inquiries into confirmed sales, exceeding agreed budget targets to drive revenue. - Cultivate strong relationships with new and existing clients, identifying opportunities to enhance our event offerings. - Take ownership of the planning process for all confirmed group bookings, ensuring a seamless guest experience from contract to departure. - Maximize yield in alignment with the strategic objectives of the Meetings & Events department and Browns Hotel's overall business goals. - Uphold the luxury and prestige of Browns Hotel by delivering exceptional service and meticulous attention to detail at every event. Who We Are Looking For We are seeking a dynamic and dedicated individual with a passion for hospitality and a keen eye for detail. The ideal candidate should have: - A proven track record in event sales and planning, preferably in luxury hotels or high-end venues. - Exceptional communication skills to build strong relationships with clients, colleagues, and stakeholders. - A commercial mindset to drive revenue while upholding the highest service standards. - Strong leadership abilities to inspire and guide a team towards success. - An understanding of global service standards and a commitment to delivering extraordinary experiences. Why Join Browns Hotel & Rocco Forte Hotels At Rocco Forte Hotels, we offer more than just a job - we provide a supportive, family-like environment that recognizes and rewards your talent. Our benefits include: - Exclusive team member rates across our collection, with stays starting from 25/30 per night. - Dining discounts, spa treatment discounts, and health spa product discounts. - Learning and development opportunities to support your career growth. - Complimentary meals on duty. - Social activities, recognition programs, and annual awards. - Pension scheme, season ticket loan, and Cycle to Work scheme. - Employee Assistance Programme. Ready to Elevate Your Career If you are passionate about delivering world-class experiences and aspire to be part of a prestigious hospitality brand, we would love to hear from you. Apply now and join the Rocco Forte Hotels family as a valued member.,