Job Description Expertise in LLMs, multi-ai-agentic systems, and AI reasoning frameworks. Hands-on experience with Langchain, LangGraph, CrewAI, and Google Gemini Agent Builder. Strong programming skills in Python or Java for AI development. Familiarity with ReAct prompting, Chain-of-Thought reasoning, and AI fine-tuning. Experience With Google Cloud, Vertex AI, And CI/CD Automation. Ability to evaluate AI model performance, scalability, and efficiency. Knowledge of multi-agent coordination, reinforcement learning, and distributed AI. Ability to evaluate models and write evaluation code Strong problem-solving skills for AI system optimization and troubleshooting Skills Required RoleGen AI Developer Industry TypeIT/ Computers - Software Functional Area Required Education Employment TypeFull Time, Permanent Key Skills GENAI DEVELOPER Other Information Job CodeGO/JC/323/2025 Recruiter NameRamya V Show more Show less

Job Description Job Title: Executive-Surveillance Operations Candidate Specification Candidate should have 3+ years of experience in CCTV Monitoring and should have done graduation in Full time. Job Description Candidates must have Preferably knowledge of Surveillance, Vigilance and Security operations. Candidates should be responsible Checking of CCTV Footage for any priority issue and acknowledging and assigning the alarms for timely action. Candidates should have good experience in early rectification of faulty Cameras and Machines. Candidates must be flexible to work in shifts. Skills Required RoleExecutive-Surveillance Operations Industry TypeAirlines, Aviations & Broadcasting Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills CCTV MONITORING VIGILANCE OPERATIONS Other Information Job CodeGO/JC/190/2025 Recruiter NameSheena Rakesh Show more Show less

Job Description Job Title: - Head - Finance & Accounts ( F&A ) Candidate Specifications Candidate should have 18+ years of experience and 15+ years of post-CA Qualification. Job Description Candidates should have end to end experience in finance and Accounts, Indian AS and financial statements. Candidate should have good experience in Budgeting, Forecasting, SAP and MIS. Candidate should have good experience in Accounts Payables, Account receivables and Annual Operating Plan. Candidates should have good experience in Tax Compliance, Statutory audit, GST and TDS. Candidates from Retail industry are preferred. Candidates should also have exposure in Stakeholder management and team handling skills. Candidate should have excellent in written and verbal communication skills. Skills Required RoleHead - Finance & Accounts Industry TypeAirlines, Aviations & Broadcasting Functional AreaFinance/Accounts/Taxation Required Education B. COM, CHARTERED ACCOUNTANT Employment TypeFull Time, Permanent Key Skills FINANCE AND ACCOUNTS BUDGETING FORECASTING MIS Other Information Job CodeGO/JC/367/2025 Recruiter NameSwathik Kumar Show more Show less

Job Description Must Have 14+ years of experience as a Business Analyst, preferably in the airline or aviation industry. Should have a strong analytical skills and proficiency in data analysis software Should have experience With SQL Good to Have experience with Analyze complex data sets to identify trends and opportunities for improvement. Must be updated with the Opportunities for professional development Skills Required RoleBusiness Analyst - Airlines Industry TypeIT/ Computers - Software Functional AreaIT-Software Required Education BTECH, MBA Employment TypeFull Time, Permanent Key Skills BUSINESS ANALYST Other Information Job CodeGO/JC/145/2025 Recruiter NameMithra Dayalan Show more Show less

Job Description Exceptional in RCM domain and understands the delivery and solutions landscape in RCM domain. A self-motivating leader who can ideate, implement, help develop and execute innovative strategies for healthcare, RCM operations to achieve business objectives and improve overall efficiency and effectiveness. The Revenue Cycle Management Operations role involves overseeing the entire revenue cycle process, from patient registration and billing to claims processing and collections, with the goal of maximizing revenue and ensuring financial stability. Continuously seek opportunities for process improvement and implement changes accordingly. Skills Required RoleRCM Operations Leader Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills DENIEL MANAGEMENT RCM OPERATIONS Other Information Job CodeGO/JC/360/2025 Recruiter NameMaheshwari Balasubramanian Show more Show less

Job Description Job Description: Job Title: Sr. Manager - Business Excellence (Healthcare) (Transactional Quality) Job Overview We are seeking highly skilled professionals to drive business excellence within our healthcare vertical. The ideal candidate will be responsible for implementing quality initiatives, optimizing processes, and ensuring operational efficiency while maintaining industry standards. Key Responsibilities Lead transactional quality initiatives for healthcare processes (Payer or Provider domain). Apply Six Sigma and Lean principles to enhance operational efficiency. Drive process improvement projects using Black Belt (BB) methodologies. Conduct data analysis and reporting to support business decisions. Collaborate with cross-functional teams to implement best practices in quality management. Ensure compliance with regulatory requirements and industry standards. Provide strategic recommendations to enhance customer experience and operational effectiveness. Skills & Attributes Black Belt (BB) Certification with proven experience in Six Sigma methodologies. Strong expertise in healthcare domain (Payer or Provider—either is acceptable). Exceptional transactional quality management experience. Advanced Excel skills – Strong test performance is mandatory. Excellent analytical, communication, and leadership skills. Preferred Qualifications Experience in process automation and digital transformation for healthcare operations. Prior experience handling large-scale quality improvement projects. Skills Required RoleSr. Manager – Business Excellence Industry TypeHospitals/ Health Care Functional Area Required Education Degree Employment TypeFull Time, Permanent Key Skills PROCESS AUTOMATION & OPTIMIZATION SIX SIGMA BLACK BELT (BB) CERTIFICATION STRATEGIC THINKING & PROBLEM-SOLVING TRANSACTIONAL QUALITY MANAGEMENT Other Information Job CodeGO/JC/350/2025 Recruiter NamePriya Srinivasan Show more Show less

Job Description Job Title: Team Leader – International Voice Process Job Overview We are looking for a dynamic Team Leader or Subject Matter Expert (SME) with experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations. Key Responsibilities Lead a team of 20+ agents in an international voice support environment. Monitor and manage daily performance metrics (AHT, Quality, CSAT, etc.). Coach, mentor, and motivate team members to achieve individual and team KPIs. Conduct regular one-on-ones, team huddles, and performance reviews. Handle escalations, client interactions, and process improvement initiatives. Skills Required RoleTeam Leader – International Voice Process - Bangalore Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education XII HSC Employment TypeFull Time, Permanent Key Skills BPO BPO SERVICES CUSTOMER SUPPORT CUSTOMER SUPPORT EXECUTIVE INTERNATIONAL VOICE PROCESS LEADERSHIP TEAM HANDELING VOICE PROCESS Other Information Job CodeGO/JC/129/2025 Recruiter NameBrindha Kamaraj Show more Show less

Job Description 8+ years of experience in more than one tower (R2R/FpnA/Tax) Passion to drive trainings and content development Analytical capability Excellent communication Develop content and conduct Domain/Industry specific Trainings for F&A fraternity Develop training frameworks as per the requirements Liase with leadership for TNA/GAP Analysis Driving Best practices and Point of views Development of case studies Driving Centre of excellence initiatives Skills Required RoleManager - F&A Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education CMA, Chartered Accountant CA, CA Inter Employment TypeFull Time, Permanent Key Skills FINANCE &ACCOUNTS LEAN METHODOLOGIES SIX SIGMA TRANSFORMATION Other Information Job CodeGO/JC/322/2025 Recruiter NamePrernaraj Show more Show less

Job Description Job Title: Manager-Collections (B2B and OTC) Location: Gurgaon Candidate expectations Candidate must have 10 - 12 years of experience of working in an op’s leader role of a business-to-business collections / order to cash process Job Description Prior experience of managing several client owners and deliver operational delight. Managing the client Relationship end to end. Team Handling, Training and Motivation Employee assessment and channelizing the workflow Escalation and resolution handling Monitor performance & drive internal reviews with team Delivery, quality and exception handling should be monitored. Potential risks identification and management Meet the operational, functional and business objectives required by the contract and provide a profitable interaction Drive Transformation projects Excellent analytical (excel) and presentation skills. Would have presented meaningful dashboards, collaterals to internal and external stakeholders 100% WFO and night shifts applicable Skills Required RoleManager-Collections Industry TypeITES/BPO/KPO Functional Area Required Education B.Com Employment TypeFull Time, Permanent Key Skills BPO Other Information Job CodeGO/JC/391/2025 Recruiter NameMarilakshmi S Show more Show less

Job Description Job Title : Business Analyst - API Location : Bangalore, Chennai, Hyderabad Candidate Specification Any Graduate, 10+ years of experience Job Description Basic technical knowledge that any BSA/BA needs in terms of APIs and such i.e. how to define, how to write API stories, endpoints, etc. They are expected to write stories around endpoints Strong communication skill and is able to articulate requirements well Confidently assess requirements from conversations both verbally and written Also proven and supported experience in the matter Skills Required RoleBusiness Analyst Industry TypeIT/ Computers - Software Functional Area Required Education Employment TypeFull Time, Permanent Key Skills BUSINESS ANALYST API Other Information Job CodeGO/JC/048/2025 Recruiter Name Show more Show less

Job Description Job Title - Business Intelligence – Senior Manager /AGM – Mumbai Job Responsibilities 13+ Work Experience in leading the development and implementation of data analysis solutions focused on financial data. Stay updated on emerging BI technologies and tools to optimize data analysis capabilities. Evaluate and implement new data warehousing solutions to manage large volumes of financial data. Proficiency in BI tools like Tableau, Power BI, or similar platforms Programming skills (SQL, Python) for data manipulation and analysis. Excellent communication skills to present data findings effectively to both technical and non-technical stakeholders Develop and execute a comprehensive financial data strategy to identify key performance indicators (KPIs) and align with business objectives. Establish data quality standards and implement data cleansing processes to ensure accuracy of financial data. Design and build data models, dashboards, and reports that visualize key financial metrics like revenue, profitability, cash flow, and cost analysis. Utilize BI tools to create interactive and user-friendly dashboards for decision-making across departments. Develop advanced analytics capabilities including predictive modelling and forecasting to identify trends and potential risks. Manage a team of BI analysts, assigning tasks, providing guidance, and mentoring to develop their data analysis skills. Generate regular financial performance reports to track key metrics and identify areas for improvement. Conduct ad-hoc analysis to address specific business questions and provide data-driven recommendations to senior management. Strong analytical and problem-solving skills. Ability to interpret data and translate insights into actionable business recommendations. Excellent communication and presentation skills to convey complex financial data to stakeholders Flexible with shifts including night shifts. Skills Required RoleBusiness Intelligence – Senior Manager /AGM – Mumbai Industry TypeITES/BPO/KPO Functional Area Required Education B Com Employment TypeFull Time, Permanent Key Skills BUSINESS INTELLIGENCE DATA ANALYTIC S POWER BI TABLEAU Other Information Job CodeGO/JC/389/2025 Recruiter NameMarilakshmi S Show more Show less

Job Description Job Title: HR Manager Location: Chennai Position : 10 Job Roles And Responsibilities 10 - 15 years of experience in India HR domain. Knowledge of India process and system, starting from Hire to Retire cycle Knowledge to follow policies and procedures, advice on tax Take ownership to validate and approve HR, Recruitment, Workforce Admin, Payroll, Tax etc. Complete Hire to Retire cycle Ability to audit and provide reports timely Experience in India HR area Helpdesk Experience of handling a wide range of diverse, sensitive and confidential activities within a customer facing environment. An understanding of India taxation, Statutory compliance (PF, ESI, PT etc.) An understanding of manual calculations MS Office tools (i.e. Excel, Word, PowerPoint) Experience in HR, Payroll tools and Application tracking systems Candidate should be Flexible with Shift Timings. Skills Required RoleHR Manager Industry TypeITES/BPO/KPO Functional Area Required Education MBA Employment TypeFull Time, Permanent Key Skills HR MANAGER HR OPERATIONS HRO Other Information Job CodeGO/JC/108/2025 Recruiter NameMarilakshmi S Show more Show less

Job Description Job title: – Process Lead/ Assistant Manager- WFM Job Location: Pune Candidate must have 4 + years of experience as WFM Analyst Scheduling to business specific rules, preference based, multi week performance / rule based schedule bidding Workflow & Workload Optimization (Front Office Voice ACDs / Dialer Management & Back Office email / fax / chat / website ++) Monthly / Fortnightly / Weekly optimized every week for next week. Schedule management of Future Schedule Change & Historical Adherence Exception Management for accurate Analysis Monitoring shrinkage, schedule adherence, variance reports of daily traffic volumes, headcount analysis, real time performance Monitors call routing; reviews and provides recommendations for optimal intervals on all real-time non-phone activities (training, meetings, coaching, etc.) Data Extraction and update the daily RAP (Review Action Plan – governance and engagement tool with Operations) Pack (including commentary and recommendations) Service Delivery by Real time Adherence & Intervention / escalation Start with daily Review Action Plan (RAP) & Monitoring through day Prepare root cause analysis of SL performance, staffing and update reasons for aberrations for previous day Identifies course of action or makes recommendations relating to staffing deviations based on observations (Shift Extensions and Overtime offers, Schedule Adjustments, Skill changes). Chairing the daily RAP (Review Action Plan) calls with Operations and completing action items from the call Reviewing and Optimizing current day Schedules Analysing forecasted volume and available staff to ensure that staffing is scheduled in the most efficient manner to properly utilize available resources and maintain acceptable service levels Identifies course of action and makes recommendations relating to staffing deviations Share trends & observations of issues impacting performance of the business Ensuring that optimum service level targets are achieved on a monthly, daily / intra-day basis in order to drive up service level consistency performance Sharing hourly, daily, weekly and monthly updates to stakeholders Variance reporting to enable management to make timely decisions about planned off line activities and outages Executes established Business Continuity procedures in times of unexpected outages and incident management events. (i.e. Unplanned System Outages, Fire, Power failures, etc.) Ad hoc tasks to support the business Flexible with shifts. Skills Required RoleProcess Lead/ Assistant Manager- WFM Analyst Industry TypeITES/BPO/KPO Functional Area Required Education B Com Employment TypeFull Time, Permanent Key Skills CAPACITY PLANNING SCHEDULING Other Information Job CodeGO/JC/344/2025 Recruiter NameSupraja Show more Show less

Job Description Job Description Position Title: Senior - Procurement & Contract Experience Years: 9-16 years Location: New Delhi Education: B.Tech Skills Must have 9+ years of experience in procurement & contract Working experience in SAP Ariba Experience in OPEX Vendor Management and vendor search Good in Cost Modeling Should be aware of PR cycle Skills Required RoleSenior - Procurement & Contracts Industry TypeAirlines, Automotive/ Ancillaries, Aviations & Broadcasting, Cement, Construction, Iron/ Steel Functional AreaSupply Chain/Retail/Logistics/Purchase Required Education BTECH, BE/BTECH Employment TypeFull Time, Permanent Key Skills OPEX PROCUREMENT CONTRACT COST MODELING Other Information Job CodeGO/JC/210/2025 Recruiter NameSheena Rakesh Show more Show less

Job Description Monitor implementation of AML related audit recommendations which can be from internal, External auditors and regulators. Participate in design and testing of enhancement to client due diligence database, Reports and systems. Undertake renewal of due diligence on existing clients, counter parties to ensure identifications of changes in risk profile, including reputation and operational risk factors. Interacting with Onsite controllers on various operational issues. Setting up new AML KYC Procedures, operationalizing with the Business, providing quality assurance and establishing a Transparent Metrics Process Skills Required RoleLead - AML/KYC Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills AML / KYC Other Information Job CodeGO/JC/357/2025 Recruiter NameRamya V Show more Show less

Job Description Strong technical acumen with experience in BI, SQL, and Python. Proficiency in Generative AI and prompt engineering skills, with a good understanding of the LLM ecosystem. Knowledge of Agentic AI and its applications in business processes. Hands-on experience with Agile and Incremental delivery models. Excellent multitasking and stakeholder communication skills. Ability to estimate efforts and manage project timelines effectively. Experience in creating and managing project documentation and reports. Strong problem-solving skills and attention to detail. Skills Required RoleManager - Technical BA Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education BACHELOR IN TECHNOLOGY Employment TypeFull Time, Permanent Key Skills BUSINESS ANALYST API GENAI Other Information Job CodeGO/JC/290/2025 Recruiter Name Show more Show less

Job Description Job Title: Senior Associate/Team Lead - Mortgage Underwriter Location: Chennai Candidate Specification& Job Responsibilities Candidate must have 2+ years Experience into US Mortgage Documents including borrower, lender and vendor documents. Should be aware of 4 C’s (Credit, Collateral, Capacity and Capital) of Underwriting & able to review, verify, analyze, validate the documents relating to 4 C’s & perform necessary calculation. Must have exposure to the FNMA and FHLMC and FHA/VA guidelines would be an added advantage. Exposure and knowledge of MI guidelines Should be able to understand / Analyse the Underwriting Findings and Conditions. Review and validate borrower’s employment and personal information from legal documents. Review and analyse and validate mortgage documents to ensure the accuracy and completeness. Verify accuracy of supporting employment documents, source of down payment/reserves, appraisal value and property title commitment received. Calculation of income, assets, liabilities, DTI on the loan. Should be able to complete Full review of collateral, income, asset, & liability / credit review and determine the decision taken by the Underwriter is correct. Should be able to review, validate & verify all types of income documents and calculate income from all sources which include wage earner, self-employment income, rental income, pension, social security income etc. Should be flexible for shifts Skills Required RoleSenior Associate/Team Lead – Mortgage Underwriter – Chennai Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education B. COM Employment TypeFull Time, Permanent Key Skills CAPACITY CAPITAL COLLATERAL CREDIT MORTGAGE UNDERWRITING Other Information Job CodeGO/JC/342/2025 Recruiter NameSupraja Show more Show less

Job Description Job Responsibilities: Monitor daily transactions using automated monitoring systems and manual processes. Investigate alerts for suspicious activity, conduct case reviews, and escalate as necessary. Prepare Suspicious Activity Reports (SARs) or Suspicious Transaction Reports (STRs), as required. Analyze patterns and trends to detect unusual or suspicious activity. Skills Required RoleTransaction Monitoring Industry TypePharmaceuticals Functional Area Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills TRANSACTION MONITORING FRAUD INVESTIGATIONS Other Information Job CodeGO/JC/363/2025 Recruiter NameSangeetha Tamil Show more Show less

Job Description Job title: Learning &Development Job Location: Noida Candidate Specification Candidate must have minimum 2+ years of work experience in Learning and Development Candidate Must have Excellent organizational and time management skills Candidate Must have Strong attention to detail and accuracy Candidate Must be Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Candidate must have excellent communication and interpersonal skills Candidate should have Ability to maintain confidentiality and handle sensitive information. Candidate should have Problem-solving and analytical skills Candidate should have Ability to work independently and as part of a team Job Description Schedule and coordinate training sessions, workshops, and e-learning programs. Manage training logistics, including venue booking, material preparation, and participant communication. Track training attendance and maintain training records. Administer and evaluate training feedback and assessments. Assist in the development of training materials and resources. Manage the Learning Management System (LMS) including content uploading, user management, report generation, and troubleshooting. Training Needs Analysis Assist in identifying training needs through surveys, interviews, and performance data analysis. Collaborate with HR and department managers to ensure training programs align with organizational goals. Vendor Management Coordinate with external training providers and vendors. Manage vendor contracts and ensure timely delivery of training services. HR Administration HR Data Management: Maintain accurate and up-to-date employee records in HR systems (HRIS). Ensure data integrity and confidentiality. Generate HR reports and analytics as required. HR System Support Provide technical support to employees regarding HR systems and processes. Troubleshoot system issues and escalate complex problems to relevant teams. Assist in system updates and implementations. Onboarding/Offboarding Coordinate onboarding activities, including new hire paperwork and orientation sessions. Manage the offboarding process, including exit interviews and administrative tasks. Compliance & Documentation Maintain HR policies and procedures documentation. Ensure compliance with labor laws and regulations. Assist with HR audits and compliance checks. General Administrative Support Handle HR-related correspondence and inquiries. Schedule meetings and manage calendars. Prepare and process HR-related documents and forms. Assist with HR projects and initiatives as needed. Skills Required RoleLearning & Developement - Senior Associate/Process Lead - Noida Industry TypeITES/BPO/KPO Functional Area Required Education B Com Employment TypeFull Time, Permanent Key Skills LEARNING AND DEVELOPEMENT Other Information Job CodeGO/JC/331/2025 Recruiter NameMarilakshmi S Show more Show less

Job Description Job Description Job Title: Manager - Business & Regulatory Location: Visakhapatnam Relevant Experience 10+ years of experience in Finance Domain Education Qualification MBA Finance BE Skills Required RoleManager - Regulatory Industry TypeBanking/ Financial Services Functional Area Required Education MBA, BE/BTECH Employment TypeFull Time, Permanent Key Skills CAPEX OPEX TARIFF MODEL FINANCIAL MODELLING Other Information Job CodeGO/JC/063/2025 Recruiter NameSwathik Kumar Key Skills CAPEX OPEX TARIFF MODEL FINANCIAL MODELLING Other Information Job CodeGO/JC/063/2025 Recruiter NameSwathik Kumar Show more Show less