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GMS - TDR Process Consultant - Senior

GMS - TDR Process Consultant - Senior

5 - 11 years

15 - 16 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

computer science automation pmp change management assurance soc analytical consulting information technology six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

Process Analysis and Evaluation

Conduct comprehensive assessments of current SOC processes, including incident detection, analysis, response, and reporting.
Identify inefficiencies, redundancies, and gaps in SOC operations that could impact performance and security posture.

Process Design and Optimization

Design and implement improved processes and workflows that enhance SOC efficiency, accuracy, and response times.
Develop and integrate best practices and standard operating procedures (SOPs) into SOC activities.

Technology Integration

Evaluate and recommend tools, technologies, and automation solutions that can support and enhance SOC processes.
Assist with the implementation and configuration of new systems or tools within the SOC.

Change Management

Lead change management initiatives to ensure smooth adoption of new processes and technologies within the SOC.
Communicate changes effectively to all stakeholders and provide training and support as needed.

Performance Measurement

Establish key performance indicators (KPIs) and metrics to measure the effectiveness of SOC processes.
Monitor and analyse performance data to identify trends and areas for further improvement.

Documentation and Reporting

Create and maintain comprehensive documentation of SOC processes, procedures, and guidelines.
Prepare reports and presentations for SOC management and stakeholders to demonstrate process improvements and outcomes.

Collaboration and Communication

Work collaboratively with SOC analysts, engineers, and management to understand their challenges and incorporate feedback into process enhancements.
Facilitate communication between the SOC and other organizational units to align security processes with business objectives.

Qualifications

Bachelors degree in Cybersecurity, Computer Science, Information Technology, or a related field.
Relevant certifications (e.g., PMP, ITIL, Six Sigma) are beneficial.
Proven experience in process improvement, consulting, or a similar role within a cybersecurity or IT environment.
Strong understanding of SOC operations, incident response, and cybersecurity best practices.
Excellent analytical, problem-solving, and project management skills.
Strong communication and interpersonal skills, with the ability to influence and drive change.

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