Job
Description
Operational support using SIEM solutions (Splunk, Sentinel, CrowdStrike Falcon LogScale), EDR (CrowdStrike, Defender, Carbon Black) and NSM (Fidelis, ExtraHop) for multiple customers. Specialized in second level incident validation and more detailed investigation Performs incident coordination and communication with client to ensure effective containment, eradication, and recovery SIEM support activities which includes adhoc reporting and basic troubleshooting Advise customers on best practices and use cases on how to use this solution to achieve customer end state requirements. Provide near real-time analysis, investigating, reporting, remediation, coordinating and tracking of security-related activities for customer Skills and attributes for success Customer Service oriented - Meets commitments to customers; Seeks feedback from customers to identify improvement opportunities. Good knowledge of SIEM technologies such as Splunk, Azure Sentinel, CrowdStrike Falcon LogScale from a Security analyst s point of view Troubleshoot issues associated with SIEM solution. Ability to work with minimal levels of supervision or oversight. Exposure to IOT/OT monitoring (Claroty, Nozomi Networks etc.) is a plus Good knowledge and experience in Security Monitoring Good knowledge and experience in Cyber Incident Response Knowledge in ELK Stack Knowledge in Network monitoring technology platforms such as Fidelis XPS, ExtraHop Knowledge in endpoint protection tools, techniques, and platforms such as Carbon Black, Tanium, CrowdStrike, Defender etc To qualify for the role, you must have B. Tech./ B.E. with sound technical skills Ability to work in 24x7 shifts Strong command on verbal and written English language. Demonstrate both technical acumen and critical thinking abilities. Strong interpersonal and presentation skills. Minimum 3 years of Hands-on experience in SIEM/EDR/NSM solutions Certification in any of the SIEM platforms Knowledge of RegEx, Perl scripting and SQL query language. Certification - CCSA, CEH, CISSP, GCIH, GIAC.
