Global Supply chain Operations // Demand Planning - US Shift

Role Overview

The Data Operations & Project Coordinator plays a vital role in managing end-to-end data operations and coordinating print production projects across domestic and international teams. This position ensures seamless data flow, scheduling alignment, and quality control, acting as the central communication hub among stakeholders.

Shift: EST US Shift

Job Location: Gurgaon, WFO

Key Responsibilities

Master Planning & Scheduling

• Align production volumes across U.S. operations, third-party partners (North America), and Mexico.
• Maintain master schedules and ensure milestone adherence for print jobs.

Data Management & Quality Control

• Receive and organize data files from various internal and external sources.
• Conduct initial data quality checks (e.g., file names, quantities, layouts).
• Validate files for required content (e.g., address fields, scanlines).
• Coordinate with Project Managers for missing data or discrepancies.
• Comply with industry data standards (e.g., NCOA validation).
• Prepare documentation for Agency Data Team and upload processed files to secure FTPs.

Project Coordination & Communication

• Act as the key liaison across Agencies, Production, Data Teams, and Domestic Project Managers.
• Manage communication and approval workflows (e.g., caging, scanner, essential approvals).
• Coordinate production readiness and inform teams of data approvals.
• Use tools like JIRA to track status, issues, and updates.
• Support postal strategy optimization to reduce mailing costs.

Qualifications

• Bachelor's in Supply Chain, Business Administration, or related field (preferred).
• Experience in supply chain and print production coordination.
• Strong data quality and validation skills.
• Proficiency in project/data management tools (e.g., JIRA, Insight, FTP).
• Strong communication and multi-stakeholder coordination abilities.
• Comfortable working under pressure in fast-paced settings.