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Sysnet
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Global Service Desk Engineer

Global Service Desk Engineer

Sysnet

2 - 3 years

7 - 11 Lacs

Chennai

Posted:1 day ago| Platform:

Apply

Skills Required

Printing WAN IPV6 LAN DNS Windows microsoft MS Office Remote support DHCP

Work Mode

Work from Office

Job Type

Full Time

Job Description

Profile/Role

Service Desk Executive/Remore Support

Level

L1

Communication

Good (Verbal/Written)

Email

Email Writing skills

Experience Range

2 -3 Years

Required Skills Set

Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident requerst, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN

Qualification

Graduation

Certification

Any Technical Certificate (e.g. Hardware Networking Course, Computer course)

Technical Question

What is BSOD/Blue Dump error and what can you do with error code

If system restarting again and again then what is the reason

If system running slow then how will you improve the performance of system

What is DHCPWhat is DORA process

Classification between IPv4 and IPv6

What is the difference between Static IP and Dyanimic IP

What is public IP and private IP

How will you arrange meeting on Teams or Google meet

How will you join a system in to the domain

What is user profile in windows

What is the local printer and Network printer.

Which file is responsible for printing in windows

What is the PST and OST

How will you repair PST

What is the PST size limit as per microsoft if you are using office 2013

What are the SR (service request) & Inc R (Incident request)

What is your understanding on SLA

What is your understanding on escalation matrix

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Sysnet

Information Technology, Security, Compliance

London

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Personal Settings

Personal Settings

Global Service Desk Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Profile/Role

Service Desk Executive/Remore Support

Level

L1

Communication

Email

Experience Range

Required Skills Set

Qualification

Certification

Technical Question

More Jobs at Sysnet