Genesys Lead Developer

8 - 13 years

8 - 13 Lacs

hyderabad telangana india

Posted:6 days ago| Platform: Foundit logo

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Skills Required

financial services genesys framework

Work Mode

On-site

Job Type

Full Time

Job Description

  • 8+ years experience in contact center domain software development or similar technology.
  • Strong understanding of telephony concepts and IVR best practices.
  • Experience with integrating IVR systems with CRM platforms (e.g., Salesforce & ServiceNow).
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and teamwork skills.

The Ideal Qualifications

  • Experience within financial services industry
  • Experience with git and source control management
  • Experience with Genesys Cloud
  • Experience with Atlassian (Jira, Confluence)

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