General Sales Executive in Chennai

Key Responsibilities

• Hold empathetic, yet professional, conversations with potential clients, and suggest products tailored to their specific requirements
• Share product images/videos over WhatsApp, and allow clients to choose and customize according to their needs
• List the items that the client has chosen, as well as the respective prices of products, and send the invoice, along with any product documentation, to the operations lead/executive (if available)
• Oversee the packaging processes, ensuring quality, as well as double-check that the package includes all the products and required documents
• Inform the client about product tracking details
• Ensure that the products are supplied promptly
• Contact the client after their order has been received, and converse with them about product satisfaction
• Acknowledge feedback respectfully and complaints should be documented
• Ensure that any concerns are resolved as soon as feasible and that they are not repeated
• Inform the marketing team of the client's feedback, to analyze and remodel the current marketing process
• Reach out to potential clients by sharing relevant information over calls/messages, or other platforms
• Fulfill the organization's sales target by consistently converting prospective clients into paying clients
• Brainstorm new sales strategies and profitable sales avenues for Avaesa
  

About Company: Avaesa is a community focused on catering to all your metaphysical needs. Our products range from raw crystals and crystal goods to metaphysical products aiding spiritual, emotional, and physical well-being. We also focus on self-actualized living through conducting workshops, experiential learning, and classroom sessions on mind-body-soul enrichment, meditation, and a score of other healing modalities. Exceptional quality products are of paramount importance to us, which is why we handpick our merchandise and services from trusted sources across the globe. We strive to deepen our connection with society and reciprocate through various community development activities. We also encourage our employees and clients to be part of this social consciousness. While our paths and definitions may vary, the power of a communal space, curious minds, and the right tools takes us closer to self-realization, which is what Avaesa seeks to provide.