General Manager (Business Operations)

What you’ll do:

● Independently own and build all aspects of UC’s business across your vertical in the city cluster you are responsible for -building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion. This is an operations-heavy role; the leader is expected to be hands-on and on the ground.

● Grow the marketplace by improving the quality of service, like service availability, on-the-job quality through training, etc.

● Build, coach, and lead a high-performance team - they need to be good at hiring and grooming talent.

● Be part of key projects that improve the performance of the overall category - work with category heads, product, and marketing teams.

In a nutshell, the General Manager is expected to completely own and drive the business, the team, and make all decisions for the city cluster. This is an operationally heavy role, and we expect the leader to be strong on operational excellence and leadership skills.

What we need:

• Experience in a high-growth operations-based Startup, Ecommerce, FMCG
• High sense of ownership and a penchant for excellence
• Extremely strong first-principles problem solvers, who have a maker/builder within them and want to bring to life consumer insights to revolutionize the service industry.