Job
Description
As you join Siemens Gamesa, you will have the opportunity to lead a dynamic team of 40 dedicated professionals in the photovoltaics sector. Your role involves managing service requests for both warranty and out-of-warranty equipment globally, excluding the United States. You will play a crucial role in a business unit focused on power electronics, where your leadership skills will drive exceptional customer management and operational excellence. Collaborating with various departments such as Engineering, Purchasing, and Logistics, you will ensure seamless coordination and impactful results, shaping the future of energy solutions within a collaborative and innovative work environment. In this role, you will be responsible for managing customer relationships in line with contract terms and agreed standards to ensure customer satisfaction and loyalty. Leading and developing your team, you will provide mentorship and support to achieve operational objectives. Additionally, you will oversee the management of subcontractors to ensure quality and efficiency in service delivery. Your role will involve driving economic management activities to optimize resources and enhance profitability, as well as collaborating with different teams to streamline processes and enhance service offerings. To thrive in this position, you should possess a C1 level of English proficiency, enabling you to interpret contracts and negotiate effectively. With a minimum of 10 years of experience in services or projects, including at least 5 years in leadership roles, you will bring a wealth of knowledge to the team. Your exceptional communication skills will help foster positive relationships with clients and team members, while your leadership and customer service skills will prioritize client needs. Proficiency in platforms like SAP, JIRA, or similar, along with a solid understanding of electrotechnics and power electronics, will be advantageous. A Master's degree in Business Administration, Management, or Renewable Energies is preferred, with equivalent experience also considered. As part of a fully autonomous business unit dedicated to power electronics at Siemens Gamesa, you will join a team of around 40 passionate individuals. Working 100% on-site, this team cultivates a collaborative atmosphere where innovation thrives. Your leadership will be pivotal in guiding this hardworking group as they strive to deliver exceptional service and contribute to driving the energy transition forward. Siemens Gamesa, a part of Siemens Energy, is a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Committed to making sustainable, reliable, and affordable energy a reality, we push the boundaries of what is possible. As a prominent player in the wind industry and a manufacturer of wind turbines, we are dedicated to driving the energy transition and providing innovative solutions to meet the global energy demand. If you are passionate about energy transformation and seeking to make a difference, Siemens Gamesa welcomes talented individuals to join the team. At Siemens Energy, diversity is celebrated, and inclusion is the driving force behind creativity and innovation. With over 130 nationalities, we embrace differences in ethnic backgrounds, gender, age, religion, identity, or disability. Our commitment to diversity fuels our collective creative energy as we energize society without discrimination based on our distinctions. Siemens Energy offers a range of rewards and benefits, including opportunities to work with a global team, participate in innovative projects, access medical benefits, engage in remote or flexible work arrangements, avail time off, paid holidays, and parental leave. Continuous learning through the Siemens platform, access to various employee resource groups, and an annual bonus of 10% to 15% based on annual targets are among the many rewards and benefits available to employees.,
