GenAI Support - Information Security 8+ Yrs C2H Role

Hiring Alert GenAI Support - Information Security
BCforward India Technologies Pvt Ltd | Bangalore | Immediate Joiners Preferred Hello Aspirants,Were excited to announce an opportunity to join BCforward India Technologies Pvt Ltd as a GenAI Support - Information Security! Role: GenAI Support - Information Security Location: Bangalore (Hybrid – 3 days onsite/week) Shift Timing: 8 AM – 5 PM IST Position Level: 8–10 years Key ResponsibilitiesPerform 24x7 operational readiness for GenAI security platforms, with defined SLAs and consequence management workflows.Partner with Security Operations Center to triage, contain, and remediate incidents.Ensure observability, logging, and monitoring provide full operational transparency.The ideal candidate is detail-oriented, technically adept, and comfortable working in a high-availability environment supporting critical AI operationsMonitor GenAI platform dashboards, alerts, and performance metrics around the clock.Detect and assess incidents, classify severity, and initiate response protocols.Perform first-level troubleshooting and escalate issues as required.Maintain accurate and timely incident logs.Follow standard operating procedures (SOPs) for handling sensitive or customer-facing AI outputs.Proven experience in a support or operations role, preferably within the AI or tech industry.Strong understanding of Gen AI products and security operations. Strong Security foundational knowledge (ideally in the following categories: SaaS, Network Security, Data Security, Risk) Must-Have Skills-8-10 years in InformationSecurity -Threat Modeling and incident management -Understanding how to find issues (This person will be looking for proactive issues)-1-2 years Gen AI - Certifications -CISSP, CISM, SANS.Education: Bachelor’s degree in Computer Science, Information Systems, AI/ML, or related field (or equivalent experience). PreferredExposure to Generative AI tools (e.g., OpenAI, Anthropic, Hugging Face, Azure AI, Vertex AI).Cyber Security Certifications such as CISSP,CISM,SANS. GENAI, AI ML certifications. Interview Process: 2 Virtual Rounds Why BCforward? Be part of a forward-thinking team driving transformation in Technology & Risk Management. Work on impactful projects, expand your skillset, and grow your career. Interested? Send your updated resume to g.sreekanth@bcforward.com Let’s connect and explore this opportunity together! All the best